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Electrical systemPart report

2012 Cadillac SRX Electrical system Problems

Complaints
32about this part
Share
8%of 417 total for the year
Median mileage
60,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 32 complaints about the electrical system of the 2012 Cadillac SRX, 8% of the 417 complaints for this model year. Where a mileage was given, the median is 60,000 miles. 2 of these say a crash was involved and 2 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Radiator cooling fan doesn't turn off . This ran my battery down. I removed my cooling fan relay switch from the electrical fuse box and unplugged my coolant temperature sensor wire and reinstalled and now seems to be working fine. I currently have 39k miles.”

NHTSA complaint #10892027, filed 2016-08, 39,000 miles

“After a heavy storm, I attempted to start my car that was parked in the driveway, but nothing in the car would respond to the key fob or push to start. After jumping the battery, we were able to start the vehicle, however, the electrical systems were erratically shutting off and restarting. The gauges and system lights kept blinking and turning off. The engine began to smoke, so I turned the vehicle off. There was a musty smell which provoked me to search for water intrusion. The front floorboards were soaking wet. …”

NHTSA complaint #11362544, filed 2020-10, 98,000 miles

“I have been having problems with my headlights for about 3 years.my headlights are so dim I have replaced the low beam bulbs 4times. It's cost me 100.00 every time. I took it to the dealership more than once and they said it needs new headlights, the whole assembly. I can't afford it. It's because of moisture inside the headlight glass. Well after complaining for 3 years I finally got a letter in the mail saying it's not a recall but due to moisture inside the headlights they need to be replaced and they will reimburse me up to 800.00 for getting them fixed. …”

NHTSA complaint #11322180, filed 2020-04, 59,000 miles

“I had purchased the vehicle on or about july 2018 with the mileage being 91053. I did not drive at night until about november 2018. I could not see where I was going because the driver side light was so dim. I bought and replaced both front low beam bulbs to no change in sight. Finally I received a letter from Cadillac on april 05, 2019 about replacing the whole unit so I did. This was on april 10 2019. Everything was working fine. On 09\18\19 I had to get the oil changed. I went to jiffy lube to have it done. The vehicle was working fine, since I only drove maybe once or twice a week. …”

NHTSA complaint #11327111, filed 2020-06, 95,048 miles

“The first concern was due to a leak in the sunroof shorting out a circuit board the tailgate of my vehicle nearly shut on my son as he was attempting to reach in to remove an item from the cargo space. He didn't know it was closing and there must not be a working safety feature because if I had not screamed it would have closed on him. Secondly, the headlights and brake lights have started flickering while the car is in motion. The headlights are already overly dim due to a moisture problem, but now they flicker and while driving at night this is not safe. …”

NHTSA complaint #11096417, filed 2018-05, 112,000 miles

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2016159%
20154510%
20143910%
20135213%
2012328%
2011409%
20106915%
200914%
2008715%
2007713%
20061116%
20052218%
20043617%

Other parts of the 2012 Cadillac SRX

Exterior lighting
233 complaints
Brakes
45 complaints
Suspension
42 complaints
Other or unknown
27 complaints
Body and structure
19 complaints
Steering
18 complaints
Air bags
15 complaints
Engine
15 complaints
Vehicle speed control
14 complaints
Transmission and drivetrain
11 complaints
Visibility (wipers, defrost, mirrors)
11 complaints
Electronic stability control
8 complaints

← All problems reported for the 2012 Cadillac SRX

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology