2012 Cadillac SRX Electrical system Problems
- Complaints
- 32about this part
- Share
- 8%of 417 total for the year
- Median mileage
- 60,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 32 complaints about the electrical system of the 2012 Cadillac SRX, 8% of the 417 complaints for this model year. Where a mileage was given, the median is 60,000 miles. 2 of these say a crash was involved and 2 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Radiator cooling fan doesn't turn off . This ran my battery down. I removed my cooling fan relay switch from the electrical fuse box and unplugged my coolant temperature sensor wire and reinstalled and now seems to be working fine. I currently have 39k miles.”
NHTSA complaint #10892027, filed 2016-08, 39,000 miles“After a heavy storm, I attempted to start my car that was parked in the driveway, but nothing in the car would respond to the key fob or push to start. After jumping the battery, we were able to start the vehicle, however, the electrical systems were erratically shutting off and restarting. The gauges and system lights kept blinking and turning off. The engine began to smoke, so I turned the vehicle off. There was a musty smell which provoked me to search for water intrusion. The front floorboards were soaking wet. …”
NHTSA complaint #11362544, filed 2020-10, 98,000 miles“I have been having problems with my headlights for about 3 years.my headlights are so dim I have replaced the low beam bulbs 4times. It's cost me 100.00 every time. I took it to the dealership more than once and they said it needs new headlights, the whole assembly. I can't afford it. It's because of moisture inside the headlight glass. Well after complaining for 3 years I finally got a letter in the mail saying it's not a recall but due to moisture inside the headlights they need to be replaced and they will reimburse me up to 800.00 for getting them fixed. …”
NHTSA complaint #11322180, filed 2020-04, 59,000 miles“I had purchased the vehicle on or about july 2018 with the mileage being 91053. I did not drive at night until about november 2018. I could not see where I was going because the driver side light was so dim. I bought and replaced both front low beam bulbs to no change in sight. Finally I received a letter from Cadillac on april 05, 2019 about replacing the whole unit so I did. This was on april 10 2019. Everything was working fine. On 09\18\19 I had to get the oil changed. I went to jiffy lube to have it done. The vehicle was working fine, since I only drove maybe once or twice a week. …”
NHTSA complaint #11327111, filed 2020-06, 95,048 miles“The first concern was due to a leak in the sunroof shorting out a circuit board the tailgate of my vehicle nearly shut on my son as he was attempting to reach in to remove an item from the cargo space. He didn't know it was closing and there must not be a working safety feature because if I had not screamed it would have closed on him. Secondly, the headlights and brake lights have started flickering while the car is in motion. The headlights are already overly dim due to a moisture problem, but now they flicker and while driving at night this is not safe. …”
NHTSA complaint #11096417, filed 2018-05, 112,000 milesRelated service bulletins
- 11017252Mar 28, 2025This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
- 11017031Mar 12, 2025This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.
- 11014230Jan 31, 2025This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11013069Jan 9, 2025This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11011805Dec 6, 2024This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11009156Oct 25, 2024This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester…
- 11010421Oct 3, 2024This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11007196Sep 6, 2024This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the…
- 11006621Aug 26, 2024Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which…
- 11006293Aug 13, 2024This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 15 | 9% |
| 2015 | 45 | 10% |
| 2014 | 39 | 10% |
| 2013 | 52 | 13% |
| 2012 | 32 | 8% |
| 2011 | 40 | 9% |
| 2010 | 69 | 15% |
| 2009 | 1 | 4% |
| 2008 | 7 | 15% |
| 2007 | 7 | 13% |
| 2006 | 11 | 16% |
| 2005 | 22 | 18% |
| 2004 | 36 | 17% |
Other parts of the 2012 Cadillac SRX
233 complaintsBrakes
45 complaintsSuspension
42 complaintsOther or unknown
27 complaintsBody and structure
19 complaintsSteering
18 complaintsAir bags
15 complaintsEngine
15 complaintsVehicle speed control
14 complaintsTransmission and drivetrain
11 complaintsVisibility (wipers, defrost, mirrors)
11 complaintsElectronic stability control
8 complaints
← All problems reported for the 2012 Cadillac SRX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology