2012 Cadillac SRX Air bags Problems
- Complaints
- 15about this part
- Share
- 4%of 417 total for the year
- Median mileage
- 42,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 15 complaints about the air bags of the 2012 Cadillac SRX, 4% of the 417 complaints for this model year. Where a mileage was given, the median is 42,000 miles. 11 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I fell asleep while driving, jumped a levee, ran through a fence, and wrecked in a grassy watery area. My engine was smashed, the motor mount broke, and my tires are pushed back. My air bags did not deploy. My face hit the steering wheel and my nose is broken. I would like to find out if there is any recalls on this car.”
NHTSA complaint #10576031, filed 2014-03, 30,000 miles“On 6/25/18, my wife was traveling 45 MPH., in our 2012 Cadillac SRX. The vehicle in front of her went to make a left turn into a subdivision. But, then decided not to do that and pulled back into the lane of my wife. She slammed on her brakes, to avoid hitting the vehicle. However, she couldn?t anticipate their move. She hit them from behind, going 45mph. She hit her forehead on the visor bar twice, causing a skull fracture, brain bleed, sever concussion, deep lacerations, a burst artery in her forehead to where she was bleeding heavily and unconscious. …”
NHTSA complaint #11138938, filed 2018-10, 54,000 miles“Two cars ahead of me was going straight and all of a sudden turned into a strip mall without indicator, the car in front of me slammed on their brakes and so did I , but I still ended up rear ending the vehicle in front. I think my speed was around 30 at the time of impact. I hit my chin to the steering wheel. Got multiple cuts inside of my mouth. And couple of them on my face which required stitches. My air bag did not deploy and neither the seatbelt prevented it, which I thought was odd. Checked with Cadillac if hey were aware of any problem with the car. …”
NHTSA complaint #10993443, filed 2017-06, 94,700 miles“Vehicle driver air bag did not deploy, nor any other air bag, upon collision to rear of a stopped pick up truck. Speed of offending vehicle was approximately 45 MPH. Driver suffered chest injury from seat belt. Damage estimated to front end exceeds $10,000.”
NHTSA complaint #10576905, filed 2014-04, 9,089 miles“A deer rammed my passager side . airbag light was always on saying passenger airbag off . but when it explodes it injured my passenger . all the airbags didn't activate my car shut down after the incident but a few moments after it regenerated there were all types of debris after the extreme loudness of the air bags explosion. I'm still traumatized.”
NHTSA complaint #11744662, filed 2026-06Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 8 | 5% |
| 2015 | 6 | 1% |
| 2014 | 4 | 1% |
| 2013 | 5 | 1% |
| 2012 | 15 | 4% |
| 2011 | 17 | 4% |
| 2010 | 15 | 3% |
| 2009 | 5 | 19% |
| 2008 | 8 | 17% |
| 2007 | 5 | 10% |
| 2006 | 5 | 7% |
| 2005 | 7 | 6% |
| 2004 | 5 | 2% |
Other parts of the 2012 Cadillac SRX
233 complaintsBrakes
45 complaintsSuspension
42 complaintsElectrical system
32 complaintsOther or unknown
27 complaintsBody and structure
19 complaintsSteering
18 complaintsEngine
15 complaintsVehicle speed control
14 complaintsTransmission and drivetrain
11 complaintsVisibility (wipers, defrost, mirrors)
11 complaintsElectronic stability control
8 complaints
← All problems reported for the 2012 Cadillac SRX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology