2012 Cadillac SRX Other or unknown Problems
- Complaints
- 27about this part
- Share
- 6%of 417 total for the year
- Median mileage
- 69,321miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 27 complaints about the other or unknown of the 2012 Cadillac SRX, 6% of the 417 complaints for this model year. Where a mileage was given, the median is 69,321 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was taking things out of my reach hatch, and it suddenly fell on me without warning, hurting my back and almost trapping me, if my wife was not present, I could not have lifted the hatch . My chest and back hurt and I could have suffocated.”
NHTSA complaint #11338498, filed 2020-07, 76,000 miles“Car is parked. Rear lift gate will not stay open. Opens then closes erratically. Could cause bodily harm if a person gets caught in the wild swing of the lift gate. The cause could be an electrical control module. My dealership keeps telling me there is a recall pending but this problem began two years ago and is still ongoing. I am not able to use the lift gate of this vehicle for fear of bodily harm. Please notify me when a recall has been issued.”
NHTSA complaint #10958764, filed 2017-03, 45,000 miles“After a heavy storm, I attempted to start my car that was parked in the driveway, but nothing in the car would respond to the key fob or push to start. After jumping the battery, we were able to start the vehicle, however, the electrical systems were erratically shutting off and restarting. The gauges and system lights kept blinking and turning off. The engine began to smoke, so I turned the vehicle off. There was a musty smell which provoked me to search for water intrusion. The front floorboards were soaking wet. …”
NHTSA complaint #11362544, filed 2020-10, 98,000 miles“The low beam headlight lens is frosted over preventing headlights from projecting light at night. I have other vehicles flash lights at me on approach. I was warned on a recent trip to new mexico, but did not get a tecket for not having headlights. Local GM/Cadillac dealer told me that they could not do anything. I dont drive at night as no low beam headlights. I bought and replaced with stronger low beam bulbs, but this did not help. Please issue a cs ease and desist stopping Cadillac sales in the us until this safet defect is corrected.”
NHTSA complaint #11229795, filed 2019-07, 106,500 miles“The power liftgate on my 2012 Cadillac SRX dropped (closed) all by itself with no warning while I was putting groceries in to the cargo storage area. It came down very hard hitting my neck and shoulder and knocked me to the ground. I had used the power button on the key fob while standing in the parking lot near the back of the car. The gate went up normally but just as I bent over to put things in, the gate came back down on me. I made an appointment with a dealer today to have it looked at but wanted to report this in hopes of sparing someone else from more serious injury in the future. …”
NHTSA complaint #11317754, filed 2020-03, 64,000 milesRelated service bulletins
- 11037253Sep 4, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11030974Apr 1, 2026This preliminary information communicates information about how to determine if a wheel and tires size change is available.
- 11030092Mar 9, 2026This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
- 11030091Mar 9, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11027601Jan 8, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11025755Nov 20, 2025This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s…
- 11023091Sep 9, 2025New Vehicle Monitoring Programs Section in IVH
- 11022775Aug 27, 2025Provide info on that parts restriction ending for the rear diff clutch control 19435910
- 11022084Aug 14, 2025This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11021792Aug 7, 2025This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the…
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 23 | 14% |
| 2015 | 42 | 9% |
| 2014 | 29 | 7% |
| 2013 | 37 | 9% |
| 2012 | 27 | 6% |
| 2011 | 34 | 8% |
| 2010 | 29 | 6% |
| 2009 | 3 | 11% |
| 2008 | 6 | 13% |
| 2007 | 4 | 8% |
| 2006 | 9 | 13% |
| 2005 | 15 | 12% |
| 2004 | 26 | 12% |
Other parts of the 2012 Cadillac SRX
233 complaintsBrakes
45 complaintsSuspension
42 complaintsElectrical system
32 complaintsBody and structure
19 complaintsSteering
18 complaintsAir bags
15 complaintsEngine
15 complaintsVehicle speed control
14 complaintsTransmission and drivetrain
11 complaintsVisibility (wipers, defrost, mirrors)
11 complaintsElectronic stability control
8 complaints
← All problems reported for the 2012 Cadillac SRX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology