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Other or unknownPart report

2012 Cadillac SRX Other or unknown Problems

Complaints
27about this part
Share
6%of 417 total for the year
Median mileage
69,321miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 27 complaints about the other or unknown of the 2012 Cadillac SRX, 6% of the 417 complaints for this model year. Where a mileage was given, the median is 69,321 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was taking things out of my reach hatch, and it suddenly fell on me without warning, hurting my back and almost trapping me, if my wife was not present, I could not have lifted the hatch . My chest and back hurt and I could have suffocated.”

NHTSA complaint #11338498, filed 2020-07, 76,000 miles

“Car is parked. Rear lift gate will not stay open. Opens then closes erratically. Could cause bodily harm if a person gets caught in the wild swing of the lift gate. The cause could be an electrical control module. My dealership keeps telling me there is a recall pending but this problem began two years ago and is still ongoing. I am not able to use the lift gate of this vehicle for fear of bodily harm. Please notify me when a recall has been issued.”

NHTSA complaint #10958764, filed 2017-03, 45,000 miles

“After a heavy storm, I attempted to start my car that was parked in the driveway, but nothing in the car would respond to the key fob or push to start. After jumping the battery, we were able to start the vehicle, however, the electrical systems were erratically shutting off and restarting. The gauges and system lights kept blinking and turning off. The engine began to smoke, so I turned the vehicle off. There was a musty smell which provoked me to search for water intrusion. The front floorboards were soaking wet. …”

NHTSA complaint #11362544, filed 2020-10, 98,000 miles

“The low beam headlight lens is frosted over preventing headlights from projecting light at night. I have other vehicles flash lights at me on approach. I was warned on a recent trip to new mexico, but did not get a tecket for not having headlights. Local GM/Cadillac dealer told me that they could not do anything. I dont drive at night as no low beam headlights. I bought and replaced with stronger low beam bulbs, but this did not help. Please issue a cs ease and desist stopping Cadillac sales in the us until this safet defect is corrected.”

NHTSA complaint #11229795, filed 2019-07, 106,500 miles

“The power liftgate on my 2012 Cadillac SRX dropped (closed) all by itself with no warning while I was putting groceries in to the cargo storage area. It came down very hard hitting my neck and shoulder and knocked me to the ground. I had used the power button on the key fob while standing in the parking lot near the back of the car. The gate went up normally but just as I bent over to put things in, the gate came back down on me. I made an appointment with a dealer today to have it looked at but wanted to report this in hopes of sparing someone else from more serious injury in the future. …”

NHTSA complaint #11317754, filed 2020-03, 64,000 miles

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
20162314%
2015429%
2014297%
2013379%
2012276%
2011348%
2010296%
2009311%
2008613%
200748%
2006913%
20051512%
20042612%

Other parts of the 2012 Cadillac SRX

Exterior lighting
233 complaints
Brakes
45 complaints
Suspension
42 complaints
Electrical system
32 complaints
Body and structure
19 complaints
Steering
18 complaints
Air bags
15 complaints
Engine
15 complaints
Vehicle speed control
14 complaints
Transmission and drivetrain
11 complaints
Visibility (wipers, defrost, mirrors)
11 complaints
Electronic stability control
8 complaints

← All problems reported for the 2012 Cadillac SRX

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology