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Other or unknownPart report

2014 Cadillac SRX Other or unknown Problems

Complaints
29about this part
Share
7%of 390 total for the year
Median mileage
58,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 29 complaints about the other or unknown of the 2014 Cadillac SRX, 7% of the 390 complaints for this model year. Where a mileage was given, the median is 58,000 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The Cadillac que (radio screen) has cracked in upper right corner & expanding down the screen & toward left side of screen causing distortion to what is displayed. My car is garage kept and not even used as a daily vehicle. I am very frustrated & disappointed in this flaw & would appreciate a recall to have screen replaced at no charge.”

NHTSA complaint #11360555, filed 2020-09, 39,153 miles

“The cue stop working. This is an issue with this kind of vehicle. All the owners who have the vehicles are having the same issue should be a recall or place another kind of system in the car. If you google this issue it comes up right away. No one has $1200 to keep getting this fixed. My truck is in A/C mode and I cannot change it.”

NHTSA complaint #11154576, filed 2018-11, 48,000 miles

“My radio is going batting again. It plays but the screen will not work 1/2 the time - I have no control on where to go. When I try to recieve a call from the car it will pick up and disconnect 2 seconds into the call. It will not let me use a aux cord to play music. I have replaced the display on 9/13/16 and I replaced the radio on 4/26/17. This is not acceptable. I had to wait in april for over a month or two b/c this particular radio was on back order due to issues.”

NHTSA complaint #11278655, filed 2019-11, 108,000 miles

“It was a 93 degree temperature day and the cue system internally cracked while parked outside my work office and delaminated causing me to be unable to use temperature controls or defrost temperatures at times. It only occasionally works but very rarely”

NHTSA complaint #11000325, filed 2017-06, 53,000 miles

“My headlights do not provide enough light to be safe. I cannot see when they are on the low beam, and others flash their lights at me as if to say they can't see me either. I can see well when the high beams are on, then oncoming traffic flashes they are too bright and blinding them. I have seen numerous reports of this issue for this vehicle on the internet. I reported it to the Cadillac dealer, and they didn't even return my call as they said they would. Don't ignore the problem. Someone could get killed. This is not an isolated incident. …”

NHTSA complaint #11316678, filed 2020-03, 80,000 miles

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
20162314%
2015429%
2014297%
2013379%
2012276%
2011348%
2010296%
2009311%
2008613%
200748%
2006913%
20051512%
20042612%

Other parts of the 2014 Cadillac SRX

Exterior lighting
266 complaints
Electrical system
39 complaints
Visibility (wipers, defrost, mirrors)
27 complaints
Transmission and drivetrain
21 complaints
Suspension
19 complaints
Brakes
12 complaints
Vehicle speed control
7 complaints
Engine
5 complaints
Seats
5 complaints
Steering
5 complaints
Body and structure
5 complaints
Air bags
4 complaints

← All problems reported for the 2014 Cadillac SRX

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology