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Other or unknownPart report

2011 Cadillac SRX Other or unknown Problems

Complaints
34about this part
Share
8%of 447 total for the year
Median mileage
75,366miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 34 complaints about the other or unknown of the 2011 Cadillac SRX, 8% of the 447 complaints for this model year. Where a mileage was given, the median is 75,366 miles. 2 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“There is water all over the floor of my 2011 Cadillac SRX luxury edition and its from the sunroof. The water got into my electrical and now my trunk won't open and the floors won't dry. The vehicle was parked.”

NHTSA complaint #11290199, filed 2019-12, 64,000 miles

“I was involved in an accident, I ran into a vehicle the damage was to the front of the car . The airbags didnt deploy or the sensors of the front of my car did not go off either.”

NHTSA complaint #11192908, filed 2019-04, 130,000 miles

“While putting groceries in the back of the SRX the power lift gate came down without warning and hit me in the back. I was able to hit the button and open the gate back up. After about 10 seconds or so it came back down. It will not stay open.”

NHTSA complaint #10789201, filed 2015-11, 42,000 miles

“My sunroof has had leaky drains on both sides and caused over $3,000 in repairs. I believe the 2012 was recalled but not the 2011. It stopped my car from driving appropriately, the trunk would no longer open, and the car alarm to alert for robbery of the vehicle while driving. This caused me to have to replace my pumps on the driver side of the car and the computer / electrical system. This repair cost close to $2,000. Then about 14 months later; the passenger side sunroof leak occurred and caused flooding on the passenger side of my car. …”

NHTSA complaint #11219865, filed 2019-06, 35,000 miles

“My liftgate became inoperable. It was working fine since I've had the vehicle. Then we had a bad storm and for some reason water got thru the liftgate somehow and now has standing water in the well under the storage ara, as well as, in the storage compartment on the side. This water has now caused my liftgate to stop working because it flooded my liftgate control module. This is causing a big inconvenience because I can't use my liftgate, and have to spend money on something that is a known and running issue with this local vehicle.”

NHTSA complaint #11164056, filed 2018-12, 89,500 miles

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
20162314%
2015429%
2014297%
2013379%
2012276%
2011348%
2010296%
2009311%
2008613%
200748%
2006913%
20051512%
20042612%

Other parts of the 2011 Cadillac SRX

Exterior lighting
198 complaints
Suspension
63 complaints
Brakes
40 complaints
Electrical system
40 complaints
Transmission and drivetrain
36 complaints
Body and structure
26 complaints
Engine
25 complaints
Visibility (wipers, defrost, mirrors)
22 complaints
Air bags
17 complaints
Steering
13 complaints
Wheels
13 complaints
Vehicle speed control
11 complaints

← All problems reported for the 2011 Cadillac SRX

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology