2013 Cadillac SRX Other or unknown Problems
- Complaints
- 37about this part
- Share
- 9%of 393 total for the year
- Median mileage
- 50,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 37 complaints about the other or unknown of the 2013 Cadillac SRX, 9% of the 393 complaints for this model year. Where a mileage was given, the median is 50,000 miles. 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Takara recall the Cadillac 2013 SRX luxury latch gate will not unlock when I had a flat tire to get the spare tire out the back. Also when it did open it slammed on top of my back and would not stop closing.”
NHTSA complaint #11234701, filed 2019-07, 72,000 miles“Shift to park error-car not registering when in park. System display says shift to park after moving shift control to the park position. Will not allow me to safely shut down/turn off vehicle. Has happened a couple of times now while stationary in parking lot and in my garage. I am not sure if car is actually in park or not and am afraid vehicle will roll. Has happened a few times, the first few times I could jigge the shift control and it would clear the error. Now I have to reboot my system to shut the car down.”
NHTSA complaint #11351789, filed 2020-08, 64,000 miles“I bought my vehicle 6 months ago. I never owned a Cadillac and I really love it but there isn't alot of leg room in the back seat and its hard to see the turn signal lights being 6'4 the way the window is shaped I have to hunch to the side and look up. My main problem is the touch screen from the cue applications. It doesn't register my touch so I have to go through the steering wheel buttons to change anything. My vehicle only has 56,000 miles on it I don't think something like that should go out that fast. I have read other owners stating the same thing. …”
NHTSA complaint #11364182, filed 2020-10, 55,000 miles“Takata recall about 2 weeks ago, I notice while driving that I'm loosing the acceleration. The front gausr of RPM is not consistent. We can feel the engine is having trouble going forwrd evry time I punch in the gas pedal. My passanger and I can feel the acceleration bit chocking. So, I brought it some mechanics & they says possible time chain problem. They diagnose the car and here some of the code came out. P0011, p0014, p0016, p0018, p0021. At first, they thought of changing the camshaft sensors and crankshaft sensors maybe it would resolve the problem but it didn't. …”
NHTSA complaint #11244964, filed 2019-08, 73 miles“The Cadillac cue (information/navigation/air condition system) developed spider web type cracks inside the screen; this makes it hard to see or use control features. I went online and found hundreds of people are having the same issue. One person has only 19,000 miles and has the web like cracks. It was 90 when I got into my car and saw a few of these cracks (these cracks are smooth to touch on screen), but a week later it's gotten bigger. A source says it's a factory defect, and that the cracks are ther glue or adhesive has dissipated, and is detaching the screen from the actual component. …”
NHTSA complaint #11102179, filed 2018-06, 44,500 milesRelated service bulletins
- 11037555Sep 26, 2026This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037253Sep 4, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11030974Apr 1, 2026This preliminary information communicates information about how to determine if a wheel and tires size change is available.
- 11030092Mar 9, 2026This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
- 11030091Mar 9, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11027601Jan 8, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11025755Nov 20, 2025This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s…
- 11023091Sep 9, 2025New Vehicle Monitoring Programs Section in IVH
- 11022775Aug 27, 2025Provide info on that parts restriction ending for the rear diff clutch control 19435910
- 11022084Aug 14, 2025This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 23 | 14% |
| 2015 | 42 | 9% |
| 2014 | 29 | 7% |
| 2013 | 37 | 9% |
| 2012 | 27 | 6% |
| 2011 | 34 | 8% |
| 2010 | 29 | 6% |
| 2009 | 3 | 11% |
| 2008 | 6 | 13% |
| 2007 | 4 | 8% |
| 2006 | 9 | 13% |
| 2005 | 15 | 12% |
| 2004 | 26 | 12% |
Other parts of the 2013 Cadillac SRX
217 complaintsElectrical system
52 complaintsTransmission and drivetrain
31 complaintsVehicle speed control
25 complaintsVisibility (wipers, defrost, mirrors)
18 complaintsEngine
17 complaintsSuspension
16 complaintsBrakes
13 complaintsFuel system
9 complaintsSeats
9 complaintsBody and structure
9 complaintsSteering
8 complaints
← All problems reported for the 2013 Cadillac SRX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology