2015 Cadillac SRX Other or unknown Problems
- Complaints
- 42about this part
- Share
- 9%of 443 total for the year
- Median mileage
- 44,470miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 42 complaints about the other or unknown of the 2015 Cadillac SRX, 9% of the 443 complaints for this model year. Where a mileage was given, the median is 44,470 miles. 1 of these say a crash was involved and 2 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Cue system faulty and inoperable and affects your peripheral vision and distracts from driving because the system flashes. They are insisting that I have to send the core back to the manufacturer when I have to pay $1200 to replace it, they will send it back and resell it for a higher price and I want to keep the unit for evidence.”
NHTSA complaint #11395578, filed 2021-02, 100,000 miles“Crashno fireno injuries0 deaths0 the cue GPS screen is starting to crack. In online searching I see that this is a common. According to the threads I have read this has not been declared a recall. Why not? This can become dangerous since the q system has many functions such as backing up and other driving features. Car is always garage kelp”
NHTSA complaint #11348568, filed 2020-08, 54,000 miles“This is the 3rd time my screen has cracked since I bough the car brand new in 2015. The Cadillac cue/navigation/radio/siriusxm's screen is cracking again. Cadillac has replaced the screen 2 times (once in 2017 and 2018). The screen has once again cracked. This is extremely danger as it make the screen unusable including the camera system. The car is always parked when this happens.”
NHTSA complaint #11341766, filed 2020-07, 35,992 miles“Rear lift gate is automatically closing, and doesn't stay open. I've been injured by this & have pictures of my bruises. I wasn't able to stop the lift gate from closing & was pinned in my trunk. This is very dangerous! I've read about similar situations on line. I'm very surprised there isn't a recall about this.”
NHTSA complaint #11385737, filed 2020-12, 68,000 miles“I parked my car outside a friend's house in troy, michigan. After about 5 hours or so, I went to leave and the entire screen looks like it had shattered on the inside. It is a circular pattern and is not cracked from the outside. I looked this issue up and it appears there is a class action lawsuit for this issue. My dealer told me it would cost approximately $1300 to fix, which I am extremely unhappy about as a vehicle should never do this.”
NHTSA complaint #11337545, filed 2020-07, 75,500 milesRelated service bulletins
- 11037555Sep 26, 2026This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037253Sep 4, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11035340Jul 21, 2026PI to help diagnose A/C concern
- 11030974Apr 1, 2026This preliminary information communicates information about how to determine if a wheel and tires size change is available.
- 11030092Mar 9, 2026This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.
- 11030091Mar 9, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11027601Jan 8, 2026This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11025755Nov 20, 2025This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s…
- 11023091Sep 9, 2025New Vehicle Monitoring Programs Section in IVH
- 11022775Aug 27, 2025Provide info on that parts restriction ending for the rear diff clutch control 19435910
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 23 | 14% |
| 2015 | 42 | 9% |
| 2014 | 29 | 7% |
| 2013 | 37 | 9% |
| 2012 | 27 | 6% |
| 2011 | 34 | 8% |
| 2010 | 29 | 6% |
| 2009 | 3 | 11% |
| 2008 | 6 | 13% |
| 2007 | 4 | 8% |
| 2006 | 9 | 13% |
| 2005 | 15 | 12% |
| 2004 | 26 | 12% |
Other parts of the 2015 Cadillac SRX
302 complaintsElectrical system
45 complaintsSuspension
29 complaintsVisibility (wipers, defrost, mirrors)
25 complaintsTransmission and drivetrain
18 complaintsBrakes
17 complaintsEngine
9 complaintsSteering
7 complaintsBody and structure
7 complaintsAir bags
6 complaintsSeats
6 complaintsFuel system
4 complaints
← All problems reported for the 2015 Cadillac SRX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology