2015 Cadillac SRX Suspension Problems
- Complaints
- 29about this part
- Share
- 7%of 443 total for the year
- Median mileage
- 67,192miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 29 complaints about the suspension of the 2015 Cadillac SRX, 7% of the 443 complaints for this model year. Where a mileage was given, the median is 67,192 miles. 3 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Takata recall rear toe link adjuster. I was traveling in the vehicle with my daughter on the feeder of beltway8 south coming down off a bridge. The vehicle begin to move across the road in a jerking matter. I did not have control of the car. I took my foot off the gas to help reduce speed of the car. One the car stop moving. I pulled over to a company driveway and called onstar to come tow the vehicle. The vehicle did not wreck or hit any other vehicle.”
NHTSA complaint #11153296, filed 2018-11, 102,000 miles“While traveling on 295 s in ri .. I felt what I thought was a blow-out of my right rear tire. I lost control of the vehicle swaying all over the road losing control of the vehicle. Luckly I went off the road onto the grassy area but was heading toward trees, I managed to turn slightly to only side swipe all the trees before coming to a stop. All the air bags side curtains deployed. When first responders arrived on the scene let got me out of the car. Explaining about the blow-out they examined the tire to find no flat... …”
NHTSA complaint #11363094, filed 2020-10, 64,000 miles“I'm writing to you about an incident that took place on may 18, 2019. My husband and I were traveling home in our Cadillac SRX at about 6:00 pm our car suddenly spun out of control as we heard a bang, throwing us across three lanes listening to cars screeching all around us on the nj turnpike, we then hit into the side of a tractor trailer, pushing us back again across the three lanes until we finally stopped in the far left lane. Our insurance company has come to the conclusion that this was a faulty issue with the vehicle. To be exact it was the rear toe link adjuster lock nut torque. …”
NHTSA complaint #11268463, filed 2019-10, 27,000 miles“I received a recall on my Cadillac SRX for a Rear Toe Link Separation Update issue. I had the repair completed at Plaza Cadillac in Leesburg, FL. This repair was completed on 03/11/2022. I have received multiple recall notices by text message, and Official Recall Notices about this work. I feel that there is gross incompetence somewhere in the system between the authorized dealer and GM and I have been unable to resolve this to stop the incorrect notices about a recall where the work has been completed. …”
NHTSA complaint #11512748, filed 2023-03“I have been having issues with my vehicle stalling and trembling. The Stabilitrak message, check engine light, and service traction control message has turned on a couple times when starting the car. On Aug 9th, I received a letter in the mail stating that my car has a safety recall. The same day I called the Cadillac dealership where I bought the car and scheduled an appt to check these issues and advised about the recall letter I received. The dealership scheduled an appt on Aug 31st. On the 31st, I dropped the car off and left it there for two days. …”
NHTSA complaint #11431863, filed 2021-09Related recalls
- 21V473000Jun 24, 2021DO NOT DRIVEGeneral Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been…Covers: Cadillac SRX 2010–2016, Saab 9-4X 2011–2012
- 14V571000Sep 19, 2014General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab…Covers: Cadillac SRX 2010–2015, Saab 9-4X 2011–2012
Related service bulletins
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11015409Feb 25, 2025This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
- 11007936Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11000119Apr 26, 2024This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10247352Nov 14, 2023This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s…
- 10245395Nov 6, 2023This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing…
- 10242061Aug 7, 2023This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 16 | 9% |
| 2015 | 29 | 7% |
| 2014 | 19 | 5% |
| 2013 | 16 | 4% |
| 2012 | 42 | 10% |
| 2011 | 63 | 14% |
| 2010 | 47 | 10% |
| 2009 | 1 | 4% |
| 2006 | 3 | 4% |
| 2005 | 12 | 10% |
| 2004 | 12 | 6% |
Other parts of the 2015 Cadillac SRX
302 complaintsElectrical system
45 complaintsOther or unknown
42 complaintsVisibility (wipers, defrost, mirrors)
25 complaintsTransmission and drivetrain
18 complaintsBrakes
17 complaintsEngine
9 complaintsSteering
7 complaintsBody and structure
7 complaintsAir bags
6 complaintsSeats
6 complaintsFuel system
4 complaints
← All problems reported for the 2015 Cadillac SRX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology