2010 Cadillac SRX Suspension Problems
- Complaints
- 47about this part
- Share
- 10%of 474 total for the year
- Median mileage
- 80,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 47 complaints about the suspension of the 2010 Cadillac SRX, 10% of the 474 complaints for this model year. Where a mileage was given, the median is 80,000 miles. 2 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving my SRX through downtown area, I was attempting to make a turn and it suddenly wouldn't steer in the direction I wanted it to and when I attempted to hit the brakes it dived directly into a brick wall and all four airbags deployed and car was declared as total loss.”
NHTSA complaint #11374371, filed 2020-11, 100 miles“Approximately 3 weeks ago, my 2010 Cadillac SRX started vibrating shuttering when down shifting between 20-25 MPH. I took into dealer who stated needs new transmission at 84k miles. Just today, it started vibrating hard down shifting at 40 MPH. I had traction control issues around 61k miles which was covered under warranty, sensor failures, suspension and accumulator failure at 66k miles and A/C actuator faulty at 48k miles. Most repairs on any vehicle I have ever owned and this is gma top of the line.”
NHTSA complaint #11097706, filed 2018-05, 80,000 miles“On the interstate (I-74 in indiana) traveling at 70mph the rear toe link broke. My car swayed terribly back and forth and almost spun out completely. I was able to get it to a repair shop (not Cadillac) right off the highway. They said the rear toe link was broken and that caused the problem. When I called my local dealer Cadillac said back in 2015 (before I owned the vehicle) there was a recall and the toe links were adjusted . Clearly the problem was not fixed. If there were any other cars even remotely close to me this could have had devastating consequences. …”
NHTSA complaint #11414939, filed 2021-05, 85,000 miles“Purchased 2010 Cadillac SRX new in 2010.. It now has 55,000 miles. At about 27,000 it started making some sort of rubbing, crunching grinding noise in the front end. Thought it might be ball joints or something else in the front end. Noise goes away after some driving but always comes back after sitting for awhile. Cadillac dealer cannot find problem. Noise goes away when I take it to dealer and comes back after I leave. I don't know if driving it may be dangerous. Noise most pronounced in the am when backing out of my garage.”
NHTSA complaint #10971698, filed 2017-04, 27,000 miles“I just brought this SUV sept. 2014. Last week I was going around a curve. The rear end swerved and the tires rolled over the curve. The air bags deployed and the car stopped, the car was towed to a Cadillac dealer.( weeks before I found out about the recall on the air bags, seat, suspension and seat belt.) so, when I told the adjustor about the recall he just brushed it off and said, it's not the recall. . I don't think the adjustor worked for an outside company. I need to get my car independently checked so I can find out if it was the recall items. …”
NHTSA complaint #10658516, filed 2014-11, 52,000 milesRelated recalls
- 21V473000Jun 24, 2021DO NOT DRIVEGeneral Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been…Covers: Cadillac SRX 2010–2016, Saab 9-4X 2011–2012
- 14V571000Sep 19, 2014General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab…Covers: Cadillac SRX 2010–2015, Saab 9-4X 2011–2012
Related service bulletins
- 11007936Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935Aug 22, 2024This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11000119Apr 26, 2024This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10247352Nov 14, 2023This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s…
- 10245395Nov 6, 2023This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing…
- 10242061Aug 7, 2023This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10235561Apr 4, 2023This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10222777Sep 16, 2022This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 16 | 9% |
| 2015 | 29 | 7% |
| 2014 | 19 | 5% |
| 2013 | 16 | 4% |
| 2012 | 42 | 10% |
| 2011 | 63 | 14% |
| 2010 | 47 | 10% |
| 2009 | 1 | 4% |
| 2006 | 3 | 4% |
| 2005 | 12 | 10% |
| 2004 | 12 | 6% |
Other parts of the 2010 Cadillac SRX
225 complaintsElectrical system
69 complaintsEngine
52 complaintsTransmission and drivetrain
46 complaintsOther or unknown
29 complaintsBrakes
24 complaintsBody and structure
24 complaintsSteering
17 complaintsAir bags
15 complaintsElectronic stability control
15 complaintsVisibility (wipers, defrost, mirrors)
13 complaintsVehicle speed control
9 complaints
← All problems reported for the 2010 Cadillac SRX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology