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Body and structurePart report

2011 Cadillac SRX Body and structure Problems

Complaints
26about this part
Share
6%of 447 total for the year
Median mileage
50,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 26 complaints about the body and structure of the 2011 Cadillac SRX, 6% of the 447 complaints for this model year. Where a mileage was given, the median is 50,000 miles. 2 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was parked in my driveway and opened the door and found about 3 inches of water on both the drivers and passenger side. I felt the side panels, under dash, top of dash, headliner, windows and all were dry. The seats and the middle column compartment felt damp. I looked online and found there were complaints of the drain tubes leaking. As the week went on I noticed the car was starting to get mold. It got so bad I couldn't drive the car because it was making me ill with breathing issues. …”

NHTSA complaint #11323441, filed 2020-05, 70,000 miles

“Last year , just after my warranty was over, I noticed a pant bubbling(rust ) on the edge of the hood. Dealer wanted $200 to fix it. My car is 6 years old (60000 miles ) now and is spotless otherwise. I am very disappointed with rust showing up.”

NHTSA complaint #11020448, filed 2017-08, 50,000 miles

“I was parked in a residential driveway and opened the rear liftgate to remove my son's hockey bag from the back. I was leaning in pretty far because the bag had slid toward the backseat, when the liftgate closed on its own. I had not pressed any buttons, no one else was in the vehicle or around. The liftgate hit me in the back and pushed me forward as it continued to close. I was pinned (with half of my body in the car and half out of the car) and the door was continuing to close. My left arm was stuck under me. …”

NHTSA complaint #11101853, filed 2018-06, 120,000 miles

“Automatic rear door opened after I closed it; consequently I unknowingly rammed in to the garage door as I backed out of my garage and afterward it continued to open as I tried to close it. This is not the first time this has happened. A few months ago on vacation the bell hop was helping to pack my luggage and the door kept trying to shut on him (3x), it nearly crushed him. This recent incident did serious damage to the vehicle and minimal damage to the garage door.”

NHTSA complaint #10537573, filed 2013-08, 44,100 miles

“2 problems continue to persist. One is the location of the hood release handle near the floor inside left side, where the driver puts his left foot on the floor while driving. Moving the foot back, the left sole edge will catch the handle and release it causing the hood to pop up to the safety catch. At high speeds I'm afraid of the safety catch failing allowing the hood to pop open causing an accident. Secondly; this vehicle has too many blind spots that can easily cause a serious accident. The roof post between the drivers door and rear passenger is a good example of what I mean. …”

NHTSA complaint #10428172, filed 2011-10, 8,000 miles

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
201632%
201572%
201451%
201392%
2012195%
2011266%
2010245%
200914%
2008613%
2007510%
200623%
200543%
2004115%

Other parts of the 2011 Cadillac SRX

Exterior lighting
198 complaints
Suspension
63 complaints
Brakes
40 complaints
Electrical system
40 complaints
Transmission and drivetrain
36 complaints
Other or unknown
34 complaints
Engine
25 complaints
Visibility (wipers, defrost, mirrors)
22 complaints
Air bags
17 complaints
Steering
13 complaints
Wheels
13 complaints
Vehicle speed control
11 complaints

← All problems reported for the 2011 Cadillac SRX

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology