2014 Cadillac SRX Body and structure Problems
- Complaints
- 5about this part
- Share
- 1%of 390 total for the year
- Median mileage
- 60,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the body and structure of the 2014 Cadillac SRX, 1% of the 390 complaints for this model year. Where a mileage was given, the median is 60,000 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Headlignts are so dim on my vehicle, which is dangerous when driving at night. I have to use my bright lights. I have gone to the actual Cadillac sewell dealership, they agreed with me that the lights on both headlights are way too dim. I asked them to place a brighter lightbulb, but they said they would be unable to do that since it's an electrical issue with the entire light fixture. They said it was common with this make and model, and replacing the entire light fixture was $1500 per headlight, making $3000 to make headlights safe for night driving. …”
NHTSA complaint #11100576, filed 2018-06, 50,000 miles“On may 12, 2018, we were driving west on maryland interstate 68 through the mountains. We were driving downward on one of the many mountains and I noticed a wobble coming from the front passenger wheel. I began to worry and slowed down from 70 MPH to 50 MPH. As I approached the bottom of the mountain there was a curve to the left. All of the sudden we lost control like we were on ice. We turned 360 degrees and slammed into the right berm guard rail and then proceeded to travel back across the two land highway and hit the left median guardrail and came to a stop. …”
NHTSA complaint #11093733, filed 2018-05, 60,000 miles“When it rains it cause water to collect in the spare tire compartment where the module for the liftgate is housed. Which cause the car to think it's been stolen and makes the dashboard and safety features disable. It also make the car don't want to turn off and it randomly turns on if the key is near by. It's a known issue with the Cadillac SRX that Cadillac refuse to fix out of good faith for its customers. If the module get wet you can say goodbye to antilock brakes , traction's control ,airbags ,and a host of other features till it dry out.”
NHTSA complaint #11353466, filed 2020-09, 72,000 miles“The rear hatch door of my SRX has been not functioning properly. It opens and closes with erratic function. Regularly I've hit the button to open it and it has begun to close on me with shear force trying to crush my body while loading groceries. It has hit me in the head and the back causing pain. This is very dangerous because it isn't falling suddenly its closing with force. If I try to push it back up it pushes against my weight. I want to sell my car but I'm worried it will hurt someone.”
NHTSA complaint #11489242, filed 2022-10“1. Since owning the 2014 SRX the headlights are so dim to the point of not being able to use the vehicle at night or storms for fear of a crash. Now the Driver side HID Has failed along with the headlights housing to be cloudy on the inside. 2.Rear Door Hatch malfunction. Will not open or close with door switch , key fob or button on rear hatch door. I can open manually and close manually however this is a HUGE inconvenience as the rear door is so heavy. I’ve been told by the service department that it’s a design flaw from Cadillac Sunroof drain?”
NHTSA complaint #11599172, filed 2024-07Related service bulletins
- 11014171Jan 31, 2025This service bulletin provides information on proper use of floor mats.
- 11011709Nov 5, 2024This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11009764Sep 21, 2024This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10250244Jan 18, 2024This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10239124Jun 30, 2023This service bulletin provides information on Paintless Dent Repair Process.
- 10235561Apr 4, 2023This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 3 | 2% |
| 2015 | 7 | 2% |
| 2014 | 5 | 1% |
| 2013 | 9 | 2% |
| 2012 | 19 | 5% |
| 2011 | 26 | 6% |
| 2010 | 24 | 5% |
| 2009 | 1 | 4% |
| 2008 | 6 | 13% |
| 2007 | 5 | 10% |
| 2006 | 2 | 3% |
| 2005 | 4 | 3% |
| 2004 | 11 | 5% |
Other parts of the 2014 Cadillac SRX
266 complaintsElectrical system
39 complaintsOther or unknown
29 complaintsVisibility (wipers, defrost, mirrors)
27 complaintsTransmission and drivetrain
21 complaintsSuspension
19 complaintsBrakes
12 complaintsVehicle speed control
7 complaintsEngine
5 complaintsSeats
5 complaintsSteering
5 complaintsAir bags
4 complaints
← All problems reported for the 2014 Cadillac SRX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology