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Visibility (wipers, defrost, mirrors)Part report

2014 Cadillac SRX Visibility (wipers, defrost, mirrors) Problems

Complaints
27about this part
Share
7%of 390 total for the year
Median mileage
47,901miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 27 complaints about the visibility of the 2014 Cadillac SRX, 7% of the 390 complaints for this model year. Where a mileage was given, the median is 47,901 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“It was a 93 degree temperature day and the cue system internally cracked while parked outside my work office and delaminated causing me to be unable to use temperature controls or defrost temperatures at times. It only occasionally works but very rarely”

NHTSA complaint #11000325, filed 2017-06, 53,000 miles

“The low beam headlamps continue to grow dim while driving at night. There is a slight regeneration when vehicle is turned off. Restart the vehicle then the headlights appear to continue to dim while driving at night. This is a national safety issue. Several lawsuits have been filed in california, florida, illinois.”

NHTSA complaint #11151005, filed 2018-11, 47,901 miles

“The headlights of the Cadillac SRX (2014) are so dim that you cannot see the road in front you at night/early morning. It is a huge safety concern. There needs to be a recall on these headlights. My bulbs have been tested and are fine. It is a design flaw in the vehicle. Please investigate the problem and hold Cadillac/GM responsible! Attached are photos taken from inside the vehicle in the early morning hours and late evening hours.”

NHTSA complaint #11232864, filed 2019-07, 130,000 miles

“Drivers side mirror delaminated. Car has exactly 46663 miles on it and is garage kept. Cadillac says sorry it's out of warranty and wants almost $500 to replace this safety related item.”

NHTSA complaint #11341848, filed 2020-07, 46,663 miles

“When driving at night and you are using low beam head lights because of traffic the head lights do not put out enough light to see the road. Many other owners of these cars have the same problem. The low beam head light is way to dim and not much brighter the the day time driving lights. When comparing this model car to others side by side on low beam this model is less than half as bright as the other models on low beams. Cadillac and the local dealer say nothing can be done for improvement. This is a major safety issue.”

NHTSA complaint #11133515, filed 2018-10, 38,000 miles

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
201674%
2015256%
2014277%
2013185%
2012113%
2011225%
2010133%
200914%
2008919%
2007815%
200634%
200576%
2004157%

Other parts of the 2014 Cadillac SRX

Exterior lighting
266 complaints
Electrical system
39 complaints
Other or unknown
29 complaints
Transmission and drivetrain
21 complaints
Suspension
19 complaints
Brakes
12 complaints
Vehicle speed control
7 complaints
Engine
5 complaints
Seats
5 complaints
Steering
5 complaints
Body and structure
5 complaints
Air bags
4 complaints

← All problems reported for the 2014 Cadillac SRX

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology