2014 Cadillac SRX Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 27about this part
- Share
- 7%of 390 total for the year
- Median mileage
- 47,901miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 27 complaints about the visibility of the 2014 Cadillac SRX, 7% of the 390 complaints for this model year. Where a mileage was given, the median is 47,901 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“It was a 93 degree temperature day and the cue system internally cracked while parked outside my work office and delaminated causing me to be unable to use temperature controls or defrost temperatures at times. It only occasionally works but very rarely”
NHTSA complaint #11000325, filed 2017-06, 53,000 miles“The low beam headlamps continue to grow dim while driving at night. There is a slight regeneration when vehicle is turned off. Restart the vehicle then the headlights appear to continue to dim while driving at night. This is a national safety issue. Several lawsuits have been filed in california, florida, illinois.”
NHTSA complaint #11151005, filed 2018-11, 47,901 miles“The headlights of the Cadillac SRX (2014) are so dim that you cannot see the road in front you at night/early morning. It is a huge safety concern. There needs to be a recall on these headlights. My bulbs have been tested and are fine. It is a design flaw in the vehicle. Please investigate the problem and hold Cadillac/GM responsible! Attached are photos taken from inside the vehicle in the early morning hours and late evening hours.”
NHTSA complaint #11232864, filed 2019-07, 130,000 miles“Drivers side mirror delaminated. Car has exactly 46663 miles on it and is garage kept. Cadillac says sorry it's out of warranty and wants almost $500 to replace this safety related item.”
NHTSA complaint #11341848, filed 2020-07, 46,663 miles“When driving at night and you are using low beam head lights because of traffic the head lights do not put out enough light to see the road. Many other owners of these cars have the same problem. The low beam head light is way to dim and not much brighter the the day time driving lights. When comparing this model car to others side by side on low beam this model is less than half as bright as the other models on low beams. Cadillac and the local dealer say nothing can be done for improvement. This is a major safety issue.”
NHTSA complaint #11133515, filed 2018-10, 38,000 milesRelated service bulletins
- 11014230Jan 31, 2025This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11006511Jul 31, 2024This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
- 10247780Sep 26, 2023This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General…
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 7 | 4% |
| 2015 | 25 | 6% |
| 2014 | 27 | 7% |
| 2013 | 18 | 5% |
| 2012 | 11 | 3% |
| 2011 | 22 | 5% |
| 2010 | 13 | 3% |
| 2009 | 1 | 4% |
| 2008 | 9 | 19% |
| 2007 | 8 | 15% |
| 2006 | 3 | 4% |
| 2005 | 7 | 6% |
| 2004 | 15 | 7% |
Other parts of the 2014 Cadillac SRX
266 complaintsElectrical system
39 complaintsOther or unknown
29 complaintsTransmission and drivetrain
21 complaintsSuspension
19 complaintsBrakes
12 complaintsVehicle speed control
7 complaintsEngine
5 complaintsSeats
5 complaintsSteering
5 complaintsBody and structure
5 complaintsAir bags
4 complaints
← All problems reported for the 2014 Cadillac SRX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology