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Visibility (wipers, defrost, mirrors)Part report

2012 Cadillac SRX Visibility (wipers, defrost, mirrors) Problems

Complaints
11about this part
Share
3%of 417 total for the year
Median mileage
61,500miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 11 complaints about the visibility of the 2012 Cadillac SRX, 3% of the 417 complaints for this model year. Where a mileage was given, the median is 61,500 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My low beam headlights are extremely dim. Upon diagnosis, there is nothing wrong with the wiring or the bulbs but there is a defect with the headlights on the 2010 to 2015 Cadillac SRX's. It was explained to me that the seal fails and allows moisture in the headlight which causes a haze to build up in the enclosed light cover which in turn makes the lights dim. I have been unable to drive my vehicle at night because I can't even tell that the lights are on especially on a dark street or highway. …”

NHTSA complaint #11292309, filed 2019-12, 95,700 miles

“Low beam headlights do not provide adequate lighting at night. You cannot see 30 feet in front of the car on a dark road. I have been told by mechanics that there is nothing they can do to guarantee improvement. This is both GM mechanics and independent. Not being able to see when you are driving at night is not only dangerous to me but also to oncoming drivers as I have to use my bright lights to see where I am going and consequently create glare for the oncoming cars. I feel that Cadillac has a responsibility to provide safety when they sell a product. …”

NHTSA complaint #11139290, filed 2018-10, 63,000 miles

“When it rains the closed sunroof drains into both floor boards of the car, and into the back hatch floorboard whether driving or stationary. Soaking my feet while driving. This has also caused the electrical system that controls the liftgate to go out and it will not open even manually. It saturates the floor and is causing mold to grow underneath the carpet which I would think is a health risk especially for owners like me who have a child with asthma. This happens every time it rains or I wash my car. It has been a problem for almost a year.”

NHTSA complaint #10910040, filed 2016-09, 60,000 miles

“My wife and I were returning home from an patriotic concert when we loss the headlight on the drivers side of the vehicle and the check left low beam headlight warning displayed in the driver's information display. When we got home I noticed the driver's side headlight assembly had moisture in it and the light was not functioning. I took the vehicle to the deal for repairs. I was told the light needed to be replaced and that I may want to replace the light assembly because moisture in the light assembly is a known issue and the light could fail again if the assembly isn't replaced. …”

NHTSA complaint #10957597, filed 2017-02, 113,200 miles

“Headlight dim mode is as if the headlights are not even on, it is dangerous if not impossible to drive at night and especially dangerous in the rain at night.also front end suspension in cold weather or when turning to the right causes tire to rub on the fender well. It has done this since I drove it off the car lot. Am aware of service bulletin, but there is no fix for this either, as there is no adjustment for the camber. Very disappointed in Cadillac and gms obvious greed instead of its safety concerns. Sad! …”

NHTSA complaint #11206035, filed 2019-05, 50,917 miles

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
201674%
2015256%
2014277%
2013185%
2012113%
2011225%
2010133%
200914%
2008919%
2007815%
200634%
200576%
2004157%

Other parts of the 2012 Cadillac SRX

Exterior lighting
233 complaints
Brakes
45 complaints
Suspension
42 complaints
Electrical system
32 complaints
Other or unknown
27 complaints
Body and structure
19 complaints
Steering
18 complaints
Air bags
15 complaints
Engine
15 complaints
Vehicle speed control
14 complaints
Transmission and drivetrain
11 complaints
Electronic stability control
8 complaints

← All problems reported for the 2012 Cadillac SRX

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology