2014 Cadillac SRX Transmission and drivetrain Problems
- Complaints
- 21about this part
- Share
- 5%of 390 total for the year
- Median mileage
- 40,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 21 complaints about the transmission and drivetrain of the 2014 Cadillac SRX, 5% of the 390 complaints for this model year. Where a mileage was given, the median is 40,000 miles. 2 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Light for service rear axle display on front display was no with a weird jerk in the drive of SUV. So I took my 2014 Cadillac SRX with 74000 miles to have it checked out at a Cadillac dealership in nj and was told the axle oil pump needs to be replaced with service hours of 6 and grand total $1600 for repairs.”
NHTSA complaint #11268409, filed 2019-10, 74,250 miles“Mostly during decelerations at low speeds, as is the case for us upon entering our neighborhood, we experience hard shifts or a buck . There are occasions when it will happen when attempting a quick acceleration from a complete stop or low speed in city traffic.”
NHTSA complaint #11375187, filed 2020-11, 40,000 miles“I purchased a 2014 Cadillac SRX and began having problems with the transmission 7 months later. I was experiencing hard shift changes constantly while driving, to the point where I almost caused an accident. I took the car to the dealer 5 times for a diagnostic review. Occording to them they did not find anything wrong with the car until I drove it there and physically requested a manager to come out and drive the vehicle with me. Then and only then they admitted something was wrong with the car, they kept it for 2 weeks and claimed they performed a complete transmission overhaul. …”
NHTSA complaint #11338297, filed 2020-07, 84,000 miles“This car has a huge lag in acceleration when entering traffic and also when the transmission engine braking effect releases when slowing in traffic. When I slow down between 9-14 MPH, it's as though I have hit a speed bump. The car jerks back and then forward, like its bucking. It's so scary. While driving 70 MPH on i95 it did it and left me shaking. I looked in my rear view mirror like I had hit something, but in fact, its the jerking, bucking thing. This has been happening for a couple of weeks with the jerking but the lag in acceleration has been happening since I got the car. …”
NHTSA complaint #10957782, filed 2017-03, 101,500 miles“Car jerks excessively while in drive at low speeds. Transmission cuts out or decelerate, followed by a rapid acceleration, leading to jerking and bucking. Creates the risk of not being able to accelerate when pulling out into traffic, a crash hazard. The 2013 SRX had problems that sound like this and 50,000+ vehicles were recalled so the transmission module could be reprogrammed. Wondering if the recall needs to be extended to 2014 as well.”
NHTSA complaint #10984340, filed 2017-05, 40,000 milesRelated service bulletins
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11013069Jan 9, 2025This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11011989Nov 27, 2024This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011205Oct 28, 2024This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11009756Sep 17, 2024This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and…
- 11009088Sep 16, 2024This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be…
- 11006421Jul 24, 2024GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or…
- 11005311Jul 9, 2024This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
- 11001321May 16, 2024This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- 11000119Apr 26, 2024This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2016 | 5 | 3% |
| 2015 | 18 | 4% |
| 2014 | 21 | 5% |
| 2013 | 31 | 8% |
| 2012 | 11 | 3% |
| 2011 | 36 | 8% |
| 2010 | 46 | 10% |
| 2009 | 4 | 15% |
| 2008 | 11 | 23% |
| 2007 | 12 | 23% |
| 2006 | 13 | 19% |
| 2005 | 7 | 6% |
| 2004 | 34 | 16% |
Other parts of the 2014 Cadillac SRX
266 complaintsElectrical system
39 complaintsOther or unknown
29 complaintsVisibility (wipers, defrost, mirrors)
27 complaintsSuspension
19 complaintsBrakes
12 complaintsVehicle speed control
7 complaintsEngine
5 complaintsSeats
5 complaintsSteering
5 complaintsBody and structure
5 complaintsAir bags
4 complaints
← All problems reported for the 2014 Cadillac SRX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology