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Air bagsPart report

2004 Cadillac SRX Air bags Problems

Complaints
5about this part
Share
2%of 216 total for the year
Median mileage
33,465miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 5 complaints about the air bags of the 2004 Cadillac SRX, 2% of the 216 complaints for this model year. Where a mileage was given, the median is 33,465 miles. 2 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Airbag deployment when car turned into the on position. Injuries in this case none. Possible injuries for other people include children sitting in lap when car is started, head close to the steering wheel when car is started, permanent deafness, blindness, or death. This problem has been recalled but not in my vehicle. Cause is faulty airbag diagnostic unit which can set off airbags when testing occurs. Testing can be conducted on airbags by onstar while car is driving possibly setting off airbag while car is in motion.”

NHTSA complaint #10118600, filed 2005-04, 13,500 miles

“The contact owns a 2004 Cadillac SRX. The contact stated that a tire blew out causing the vehicle to spin out of control and crash. The air bags failed to deploy. A police report was filed and one injury was reported that did not require medical attention. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was 120,000.”

NHTSA complaint #10638570, filed 2014-09, 120,000 miles

“The contact owns a 2004 Cadillac SRX. The contact stated that the air bag service light illuminated sporadically. The contact mentioned that the failure started to occur after the vehicle was repaired under an unknown manufacturer recall related to the air bags. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 46,000.”

NHTSA complaint #10650857, filed 2014-10, 46,000 miles

“The contact owns a 2004 Cadillac SRX. The contact stated that the vehicle has been a safety risk since the time of purchase. The vehicle stalls and shuts down while driving at various speeds. The instrument panel illuminates and the steering wheel locks. The contact can predict when the vehicle is about to stall because the rpms increase. The vehicle was brought to the dealer on five occasions for the stalling, but the dealer could not duplicate the failure. The speedometer and air bag sensor light failed . Intermittently while driving. …”

NHTSA complaint #10187326, filed 2007-04, 100 miles

Related recalls

Air bags: other model years

YearComplaintsShare of year
201685%
201561%
201441%
201351%
2012154%
2011174%
2010153%
2009519%
2008817%
2007510%
200657%
200576%
200452%

Other parts of the 2004 Cadillac SRX

Electronic stability control
43 complaints
Electrical system
36 complaints
Transmission and drivetrain
34 complaints
Brakes
29 complaints
Other or unknown
26 complaints
Steering
25 complaints
Engine cooling
20 complaints
Vehicle speed control
17 complaints
Engine
15 complaints
Visibility (wipers, defrost, mirrors)
15 complaints
Suspension
12 complaints
Body and structure
11 complaints

← All problems reported for the 2004 Cadillac SRX

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology