2024 Chevrolet Equinox Problems
Compared with other Chevrolet Equinox years
Too new to compare
- Model years are compared once their first three years of complaints are in; the 2024 can be compared from 2027.
- Most reported problem: Sudden loss of power / stalling (fuel pump and control (33 complaints, median 10,000 mi).
- 1 recall campaign on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Nearby years with fewer complaints than typical and no open NHTSA investigation: 2021
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 84filed with NHTSA
- Median mileage
- 16,989miles, 13 complaints with mileage
- Recalls
- 1campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 28 mpgcombined, 1.5L 4-cyl FWD · 26 city / 31 hwy
Sources: NHTSA records for the 2024 Chevrolet Equinox (complaints, recalls, investigations), EPA fuel economy. Report an error
What owners report
Owners of the 2024 Equinox most often describe sudden loss of power or stalling, which in many complaints was traced to the fuel pump or fuel pump control module and sometimes required a tow. A second recurring theme is the infotainment and electrical system freezing, resetting or going dark, along with automatic emergency braking that engages when there is no obstacle ahead. Many complaints come from vehicles with low mileage, and several describe repeat visits to the dealer for the same symptom.
- Fuel system
Sudden loss of power / stalling (fuel pump and control
- 33 complaints (39%)
- median 10,000 mi at 2.7 yrs old (3 state mileage, few)
- filed 2025–2026
Owners describe the vehicle losing power or shutting off without warning while driving, sometimes with a check engine light and a reduced power message, and occasionally it will not restart. Several complaints say the dealer replaced the fuel pump or the fuel pump control module, and some report the same failure returning after repair or a software update. A few mention waiting on parts or being told the repair was outside warranty coverage. Reported across the first few years of use, from a few hundred miles up to roughly 50,000-58,000 miles, often at highway speed.
What to check: Ask for service records showing whether the fuel pump or fuel pump control module has been replaced, and whether any related software calibration was applied. Note any stored codes or a history of reduced-power messages.
2 excerpts from owner complaints in NHTSA records
“The fuel pump quit while driving, fortunately we were not on as interstate highway. I was able to coast to the side of the road and call for tow. If this occurred on an interstate highway it could have been very dangerous. The dealer repaired the vehicle under a warranty. The fuel pump and control module were replaced.”
NHTSA complaint #11762498, filed 2026-09“My car seized while I was driving. It started fine and I drove about 10 min down the road and all of a sudden it seized. My car was towed to dealership. OnStar sent me a code p129f fuel pump. I was driving on the road and it seized. Could have caused a bad accident. Cars had to go around me. Yes the problem was “fixed” today 6/30. No prior error messages after is seized my battery light came on”
NHTSA complaint #11747460, filed 2026-06 - Brakes
Brake pedal feels soft or goes to the floor
- 11 complaints (13%)
- median 3,000 mi at 1.0 yrs old (3 state mileage, few)
- 4 mention a crash, fire or injury
- filed 2023–2026
Complaints describe the brake pedal sinking to the floor with little or no response, sometimes accompanied by service ESC or service brake system messages, and in a few cases a collision followed. Some owners say the condition cleared after restarting the vehicle and that no codes were stored when the dealer checked. A related complaint notes a hissing sound before the pedal lost resistance. Reported from very low mileage, sometimes within the first few hundred miles, at low speeds such as parking or turning.
What to check: During a test drive, press the brake pedal firmly at low speed and check for a spongy or long pedal, and ask whether any brake or stability-control warnings have been logged.
2 excerpts from owner complaints in NHTSA records
“My wife got into her car and the car flashed a “service ESC” and “service brake system” before disappearing. As she was driving to the end of our driveway, she tried to stop and the car rolled twenty or so feet before it finally came to a stop.”
NHTSA complaint #11575778, filed 2024-03“I was driving at a speed of 15/20mph on the snowy road with the AWD activated, suddenly the car lost control and started going from one side to the other, crashing several times against the sidewalk, covered in ice. The fear that caused me was horrible, to take it back was very difficult, the car had no control even at 10 mph. The application diagnostic indicated Antilock Braking System and StabiliTrak® Stability Control System. I do not feel safe in this 2024 Equinox RS”
NHTSA complaint #11632289, filed 2024-12 - Forward collision avoidance
Automatic emergency braking engages with no obstacle
- 12 complaints (14%)
- median 9,500 mi at 2.5 yrs old (1 states mileage, few)
- 2 mention a crash, fire or injury
- filed 2024–2026
Owners report the automatic emergency braking or forward collision alert activating when nothing is in the path, including at highway speed, in slow traffic, and while reversing out of a parking space. Complaints describe abrupt hard stops that jerked occupants and, in some cases, near-misses with following traffic. Some say the dealer could not find stored codes or a cause. Reported at low mileage, from a few thousand miles up to around 10,000 miles, in varied weather including rain.
What to check: Ask whether the front camera module or related software has been updated or replaced, and test the driver-assistance settings to see how sensitive the alerts feel.
2 excerpts from owner complaints in NHTSA records
“I was turning at a green light while following behind a truck pulling a trailer. All of the sudden, the car did the automatic emergency braking. It slammed on the brakes in the middle of an intersection while I was going ~15mph, and gave me whiplash. I am not sure if the car got confused by the trailer in front of me, but this is the first time this has happened in my first few weeks of owning this car. …”
NHTSA complaint #11751995, filed 2026-07“Vehicle suddenly brakes aggressively for no reason ! Blue sky no weather events no obstructions ! It also happens I reverse!!! At 60 mph I 4 lanes it’s not fun!!!!!!”
NHTSA complaint #11730827, filed 2026-04 - Electrical system
Infotainment screen freezes, resets or goes blank
- 13 complaints (15%)
- median 49,511 mi at 3.0 yrs old (1 states mileage, few)
- filed 2024–2026
Complaints describe the touchscreen and radio freezing, pixelating, losing map or GPS function, and sometimes dropping Bluetooth or phone contact sync. Some owners report steering-wheel and dash controls stopping, or the system going dark and resetting on its own. Several say the dealer attempted resets or software updates, and some report the problem returning. Reported at low mileage, often within the first year of ownership and in some cases after a software update.
What to check: Check the infotainment software version and whether radio reset or update bulletins have been applied. Test the screen, Bluetooth pairing and steering-wheel controls during a test drive.
2 excerpts from owner complaints in NHTSA records
“Vehicle Safety Complaint – 2024 Chevrolet Equinox I am reporting a safety defect involving unintended vehicle movement and improper shutdown behavior. While operating my 2024 Chevrolet Equinox, I was able to shut the vehicle off even though it was not in Park. After shutdown, the vehicle rolled forward on its own and struck a tree. At the time of the incident, the radio remained on despite the vehicle being turned off, indicating the vehicle may not have fully entered ignition-off state. …”
NHTSA complaint #11717596, filed 2026-02“2024 Chevrolet Equinox EV. Beginning approximately two infotainment software updates ago, the vehicle's Bluetooth system repeatedly drops the connection to my paired iPhone, and the contact-sync feature stopped functioning entirely. The problem did not exist when the vehicle was new and started only after a vehicle software update, indicating a software-introduced defect rather than a phone fault. …”
NHTSA complaint #11745063, filed 2026-06 - Transmission and drivetrain
Jerking, hesitation and transmission shudder
- 7 complaints (8%)
- median 25,316 mi at 1.9 yrs old (3 state mileage, few)
- filed 2024–2026
Owners report the transmission lurching or shuddering under acceleration, especially when merging onto a highway, and sometimes failing to build speed. Some complaints pair this with a check engine light and misfire or hesitation symptoms that the dealer could not reproduce. A few say the vehicle remained hard to drive after several service visits. Reported at low mileage, typically within the first two years of ownership.
What to check: Test acceleration from a stop and during a highway merge, and ask whether any transmission or oxygen-sensor calibration bulletins have been applied.
2 excerpts from owner complaints in NHTSA records
“The transmission lurches and shakes violently when under pressure such as times when trying to accelerate onto a highway. I recently was traveling and had to enter numerous highways and each time the transmission was extremely jerky and I felt it may fall out of the car at some points. Once I was trying to get on to the highway and a tractor trailer was coming up behind me and I literally have to pull off to the right because the car would not accelerate and was jerking violently. …”
NHTSA complaint #11746617, filed 2026-06“Traveling on the highway with a speed limit of 70 mph. Vehicle would not accelerate above 35 mph resulting in the potential to be rear ended and cause an accident. After three attempts by the GM dealership to repair the vehicle this condition still exists. I have decided due to safety concerns to not operate this vehicle.”
NHTSA complaint #11664722, filed 2025-06
Buying note. Ask for the full dealer service history before buying, since several owners report repeat repairs for the same power-loss and infotainment symptoms, and confirm any open recall work has been completed. A thorough test drive covering braking, acceleration and the driver-assistance features will show whether these complaints apply to the specific vehicle.
Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.
NHTSA recorded 84 consumer complaints for the 2024 Chevrolet Equinox. 13 of the complaints include a mileage, and 85% of those were filed for vehicles with under 50,000 miles; the median is 16,989 miles. Of all complaints, 6 involved a crash, 1 a fire, 5 an injury, according to the filers. NHTSA lists 1 recall campaign and 383 technical service bulletins for this model year.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Fuel system26 31%
- Electrical system17 20%
- Engine14 17%
- Brakes13 15%
- Other or unknown12 14%
- Vehicle speed control7 8.3%
- Steering4 4.8%
Also reported: Air bags (3), Body and structure (3), Tires (3), Back-over prevention (rear camera) (2), Exterior lighting (2), Wheels (2), Engine cooling (1), Latches, locks and linkages (1), Seats (1), Suspension (1).
Example complaints
Fuel system: “Driving down the highway and my vehicle lost power. It stopped dead still in the middle of the highway under a hill both front and back. It was very dangerous both for me and the other drivers. Engine light came on and the car wouldn’t start . Had it towed to the Chevrolet dealer.”
NHTSA complaint #11753661, filed 2026-07Electrical system: “At 5 am in the morning the car suddenly failed and indicated it was an engine or transmission failure in the middle of a four lane major intersection in a downtown area. It was dangerous due to the darkness, and poor visibility. I had to abandon the vehicle as it was dangerous to stay with it while waiting for police. I could have been injured (as could others) due to its sudden failure in the intersection of a busy roadway. Chevrolet dealership states it is the fuel pump driver module. The car is currently at the dealership for repair. …”
NHTSA complaint #11701969, filed 2025-11Engine: “As I was parked with the car running, my 2024 Equinox suddenly shut down and the check engine light came on. I tried to start it, but it didn’t. Someone tried to jump the battery, thinking it was that, but it wasn’t. I had it towed to the dealership and after 2 days they said the Fuel Pump Power Control Module needed to be replaced. Unfortunately, GM did not have the part, but the dealership found one in another state and we had to wait several days for it to be mailed to them. …”
NHTSA complaint #11699291, filed 2025-11Brakes: “Driving at abut 10 mph, my brakes did not respond to pedal pressure... I had to stomp very hard on the brake pedal to have any slow down effect.... various warning messages flashed across the dashboard (see attached files)... After stopping, I turned off the car and turned it back on, the problem continued to exist..... then, after about 1 hour, I tried again and all systems were working fine. I took the car to Chevrolet Service, and apparently there were no OBDII codes stored in the vehicle.”
NHTSA complaint #11668572, filed 2025-06Mileage when problems were reported
85% of the 13 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 9,600 and 25,316 miles.
Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Fuel economy and running cost
EPA ratings for each 2024 Chevrolet Equinox version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Equinox AWD | 1.5L 4-cyl | 6-speed automatic | 24 | 30 | 26 | $2,600 |
| Equinox FWD | 1.5L 4-cyl | 6-speed automatic | 26 | 31 | 28 | $2,400 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 23V869000Dec 21, 2023Structure › Body › DoorCovers: Chevrolet Equinox 2024, Blazer EV 2024, Blazer 2024 +1 more
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Blazer, Blazer EV, Equinox, and GMC Terrain vehicles. The door strikers may fracture, resulting in the door opening unexpectedly.
Recall details for the 2024 Chevrolet Equinox → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 383 on record; the latest 10 are shown.
- 11038592Oct 16, 2026Other or unknown. PI created to guide technicians through radio restriction process
- 11038136Sep 28, 2026Other or unknown. This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being…
- 11038132Sep 28, 2026Other or unknown. This Preliminary information communicates to dealers a procedure to reset the radio.
- 11037797Sep 28, 2026Other or unknown. This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
- 11037555Sep 26, 2026Other or unknown. This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
- 11037320Sep 10, 2026Other or unknown. This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
- 11037253Sep 4, 2026Other or unknown. This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
- 11036690Aug 27, 2026Other or unknown. This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication
- 11036392Aug 20, 2026Other or unknown. This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
- 11036195Aug 5, 2026Other or unknown. This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
Other model years of the Chevrolet Equinox
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2026 | 78 | 2,839 | 1 | — | 27 | Too new to compare | Too new |
| 2025 | 241 | 8,300 | 0 | — | 27 | Too new to compare | Too new |
| 2024 | 84 | 16,989 | 1 | — | 28 | Too new to compare | Too new |
| 2023 | 99 | 22,001 | 3 | 5 | 28 | 47 · Typical | Too new |
| 2022 | 186 | 20,925 | 6 | 5 | 28 | 86 · More | Rising |
| 2021 | 100 | 55,000 | 4 | 5 | 28 | 32 · Fewer | Rising |
| 2020 | 318 | 13,990 | 4 | 5 | 28 | 92 · More | Rising |
| 2019 | 310 | 9,500 | 4 | 5 | 28 | 83 · More | Rising |
| 2018 | 410 | 22,250 | 5 | 4–5 | 28 | 94 · More | Stable |
| 2017 | 276 | 68,000 | 0 | 4 | 25 | 3 · Fewer | Rising |
| 2016 | 399 | 65,000 | 1 | 4 | 26 | 31 · Fewer | Rising |
| 2015 | 680 | 74,500 | 2 | 4 | 26 | 50 · Typical | Falling |
| 2014 | 549 | 79,250 | 1 | 4 | 26 | 32 · Fewer | Falling |
| 2013 | 751 | 80,000 | 2 | 4 | 26 | 50 · Typical | Falling |
| 2012 | 685 | 81,000 | 3 | 4 | 26 | 63 · Typical | Falling |
| 2011 | 782 | 80,000 | 3 | 4 | 20 | 81 · More | Falling |
| 2010 | 784 | 80,000 | 3 | — | 26 | 78 · More | Falling |
| 2009 | 94 | 79,000 | 0 | — | 20 | 0 · Fewer | Falling |
| 2008 | 370 | 75,000 | 0 | — | 19 | 0 · Fewer | Falling |
| 2007 | 685 | 75,738 | 4 | — | 20 | Not compared (before 2008) | Falling |
| 2006 | 695 | 72,000 | 0 | — | 19 | Not compared (before 2008) | Falling |
| 2005 | 638 | 69,500 | 1 | — | 19 | Not compared (before 2008) | Falling |
All Chevrolet Equinox model years · Best and worst years by complaints
Frequently asked questions
What are the most common problems with the 2024 Chevrolet Equinox?
Owners of the 2024 Equinox most often describe sudden loss of power or stalling, which in many complaints was traced to the fuel pump or fuel pump control module and sometimes required a tow. The issues reported most often: Sudden loss of power / stalling (fuel pump and control; Brake pedal feels soft or goes to the floor; Automatic emergency braking engages with no obstacle.
How many NHTSA complaints does the 2024 Chevrolet Equinox have?
NHTSA recorded 84 consumer complaints for the 2024 Chevrolet Equinox as of Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2024 Chevrolet Equinox is reported most often?
Fuel system is named most often, in 26 complaints (31% of the total), followed by electrical system with 17.
Has the 2024 Chevrolet Equinox been recalled?
NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2024 Chevrolet Equinox get?
The EPA rates the 2024 Chevrolet Equinox (Equinox FWD, 1.5L 4-cyl) at 28 mpg combined, 26 city and 31 highway, with an estimated annual fuel cost of $2,400 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2024 Chevrolet Equinox reported?
Among the 13 complaints that include a mileage, the median is 16,989 miles and the middle half falls between 9,600 and 25,316 miles; 85% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.