2002 Chevrolet Impala Latches, locks and linkages Problems
- Complaints
- 4about this part
- Share
- 1%of 795 total for the year
- Median mileage
- 56,430miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the latches, locks and linkages of the 2002 Chevrolet Impala, 1% of the 795 complaints for this model year. Where a mileage was given, the median is 56,430 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I wanted him to check my driver side back door because it wouldn't open very easily at times, and the window to that same door would not open at times. Also, my trunk wouldn't open when one would use the trunk release button at times. I also had him check my dimming headlights, my steering which had a jerk in it when I went around curves, clicking sound in engine and an over all check since my warranty is about to run out in 1,000 miles. …”
NHTSA complaint #10018535, filed 2003-05, 34,860 miles“Several times I would go to start my car and the security light would be on in the message center. The car would not start. It did nothing like a dead battery. I would wait about 15 minutes and try again. Sometimes it would start sometimes it wouldn't. It was doing this 2 or 3 times a week. On sept. 9, 2006 I came out from shopping and it wouldn't start. I waited for 15 minutes and still nothing. I did this for an hour. Then I called a friend to come and get me. I went back to my car which is a 2002 Impala, the next day, still nothing. The next day, still nothing. …”
NHTSA complaint #10196517, filed 2007-07, 78,000 miles“Power door locks on my 2002 Impala still are not functioning properly and haven't been since shortly after car was purchased. Supposed to lock when taking car out of park. Dealer has attempted to fix problem numerous times before , and it has been a temporary fix as the problem continues to resurface intermittently. This safety feature is not reliable.”
NHTSA complaint #10014233, filed 2003-04Latches, locks and linkages: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2018 | 1 | 2% |
| 2017 | 1 | 1% |
| 2016 | 1 | 1% |
| 2014 | 1 | 0% |
| 2011 | 1 | 0% |
| 2010 | 1 | 0% |
| 2009 | 22 | 3% |
| 2008 | 48 | 6% |
| 2007 | 6 | 1% |
| 2006 | 9 | 2% |
| 2005 | 2 | 0% |
| 2004 | 3 | 0% |
| 2003 | 12 | 2% |
| 2002 | 4 | 1% |
| 2001 | 1 | 0% |
| 2000 | 5 | 1% |
| 1995 | 1 | 2% |
Other parts of the 2002 Chevrolet Impala
305 complaintsExterior lighting
123 complaintsEngine cooling
106 complaintsEngine
75 complaintsBrakes
74 complaintsSteering
57 complaintsAir bags
47 complaintsTransmission and drivetrain
36 complaintsFuel system
34 complaintsOther or unknown
34 complaintsVisibility (wipers, defrost, mirrors)
34 complaintsEquipment
21 complaints
← All problems reported for the 2002 Chevrolet Impala
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology