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SuspensionPart report

2004 Chevrolet Suburban Suspension Problems

Complaints
7about this part
Share
3%of 204 total for the year
Median mileage
43,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 7 complaints about the suspension of the 2004 Chevrolet Suburban, 3% of the 204 complaints for this model year. Where a mileage was given, the median is 43,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“2004 Chevrolet Suburban window motor replacement**cc the right power window was slow going up. The consumer was told a motor and regulator was needed. The front tires were severely worn on the inside. An alignment was performed and the tires were rotated.”

NHTSA complaint #10177504, filed 2006-12, 43,000 miles

“Excessive wear and tear to vehicles front tires. 3 attempts to repair with the finally attempt replacing the tires and putting a totally different and brand new ones on. The new different tires that were put on the vechicle showed the exact same problem as the orginial ones that they replaced. The mileage time frame for wear and tear to the tires were a average of 800 miles. For attempt went in at a mileage of 3961 and final attempt went back at 6243. Between that mileage 3 repairs were done to try to correct the problem. Vehicle shows outer wear and tire on the inside of both front tires. …”

NHTSA complaint #10108448, filed 2005-02, 3,961 miles

“I purchase a new Chevrolet Suburban in june 2004 from priority Chevrolet in chesapeake virginia. At about 4000 miles I noticed the inside edges (about 1 inch wide) on the front tires were wearing more than the rest of the tire surface, I called the service department of the dealership and they told that while they are aware of the problem with uneven tire wear on suburbans that it is not a warranty covered item. I took the vehicle to firestone and they told me the cambers needed to be adjusted. …”

NHTSA complaint #10131945, filed 2005-08

“The contact owns a 2004 Chevrolet Suburban. The contact stated that while shifting gears, there was an abnormal clunking sound coming from underneath the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where there were unable to determine the cause of the failure. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 238,239.”

NHTSA complaint #11413497, filed 2021-04, 238,239 miles

“The contact owns a 2004 Chevrolet Suburban. The speedometer malfunctioned and does not operate at all. The repair shop could not determine the cause of the failure and no repairs were made. At 40,000 miles, the dealer rotated the tires, but did not check the rotors. The failure mileage was 60,539 and current mileage was 70,000. Updated 03/14/08. The power window motors, universal joints and shocks all had to be replaced. Updated”

NHTSA complaint #10208982, filed 2007-11, 60,539 miles

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
202322%
202211%
202121%
202025%
201822%
201721%
2016115%
2015297%
201447%
201322%
201211%
201111%
200831%
200731%
200614%
200522%
200473%
200393%
200262%
2001113%
200072%
1999335%
1998147%
1997195%
1996103%
1995112%
1994111%
199320%
199221%
1985111%

Other parts of the 2004 Chevrolet Suburban

Electrical system
72 complaints
Brakes
49 complaints
Fuel system
14 complaints
Steering
14 complaints
Transmission and drivetrain
14 complaints
Air bags
13 complaints
Engine cooling
12 complaints
Vehicle speed control
12 complaints
Visibility (wipers, defrost, mirrors)
9 complaints
Electronic stability control
8 complaints
Engine
6 complaints
Equipment
5 complaints

← All problems reported for the 2004 Chevrolet Suburban

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology