2011 Chevrolet Suburban Body and structure Problems

“A small crack began on the driver side of dash board. Within weeks, the crack became much bigger. After two more weeks, I noticed another crack on the passenger side of the dash. Soon, it became much larger too. Now, there are several cracks on the dashboard. This automobile was not involved in any type of accident or driving on rough terrain. I don not understand why the dashboard would crack. I have never owned a vehicle which has had this happen.”

“My 2011 Chevrolet Suburban with about 85,000 miles on it has recently developed cracks in the dash. One at the rear left corner of the passenger-side airbag section, and another behind the instrument cluster on the driver side. The car is in immaculate condition other than the dash. Its an eye-sore to see these cracks every day. Had these cracks been there a year ago when we bought the car, we probably would not have bought it. Its sad to see that this is a systemic problem on all vehicles of this make/model/year range.”

“We own a 2011 chevy Suburban and one day noticed two cracks on our dashboard. One crack leads straight into the passenger air bag and the other crack is over the dash console on the driver side. Because our Suburban is out of the 36k mile warranty we were referred to GM. We called GM and were told that we would have to pay $450.00 out of our pocket to get it fixed. We are very concerned that either 1) the air bag may not deploy in case of an accident or 2) that it will deploy on its own while we are driving. …”

“In september 2014, I noticed my dash above the instrument cluster cracking. I purchased this car as a GM certified used car with original factory warrantee in april 2013 with 60081 miles on it. In less than 5 months of ownership it developed this crack while still under factory warrantee. I took it to my local dealer with all my paperwork and they said it was not covered, nor would they replace it. This crack has developed due to no fault of my own from neglect, excess wear and tear, excess sunlight or anything other than manufacture flaw. …”

“I have a large crack in the dashboard over top of the instrument cluster. I don't know how or when it occurred. I first noticed it in the beginning of october, 2014. Because of its location it is not easily visible and it's possible it may have been there for some time. I found this is a common problem with GM products and GM refuses to address the issue. I went to my local dealer about it and they told me it's not covered under the extended warranty I purchased. I feel this is a safety issue due to the potential further deterioration while operating the vehicle.”