2012 Chevrolet Suburban Body and structure Problems
- Complaints
- 23about this part
- Share
- 23%of 101 total for the year
- Median mileage
- 66,076miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 23 complaints about the body and structure of the 2012 Chevrolet Suburban, 23% of the 101 complaints for this model year. Where a mileage was given, the median is 66,076 miles. 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“There are 2 large cracks on the dashboard one running longitudinally on axis of steering column and another spreading forward toward driver side on forward driver corner of passenger airbag cutout radiused corner. I was warned after I purchased vehicle that it was a safety hazard in event of airbag deployment. I am reporting the date as the date I purchased vehical but crack was present prior to that date for an undetermined period of time.”
NHTSA complaint #11384156, filed 2020-12, 130,000 miles“Takata recall dash cracked at passanger side airbag. After research online I found this is a common problem and chevy will not take responsibility for it. I have friends that have the same dashes in same year model in 2 silverado's 1 Suburban and 1 tahoe and all have cracked in the same spot. The Suburban dash was replaced under warranty and cracked again. My dealer said it was old and not under warranty so thwy will not fix it. My vehical dash cracked right out of warranty and has been taken very good care of. …”
NHTSA complaint #11005022, filed 2017-07, 65,000 miles“Went to put my shoes on and I saw that my front end of my truck was on fire .it had been 15 hours since I had driven the truck . There were flames coming out of the front passagner side on the grill. And engulfed the front end of my truck.”
NHTSA complaint #10459983, filed 2012-05, 8,628 miles“I got in my car saturday morning, october 1 and noticed 2 cracks on the driver's side of my dash board. Upon research I have discovered this is not an isolated incident. I am concerned about the safety of having this get larger and exposing electrical/mechnical components and the sharp edges of the cracked plastic should an accident occur. When I contacted Chevrolet they explained to me that they couldn't help because I am not the first owner of the vehicle which is really irrelevant when you have a whole fleet of vehicles experiencing this problem.”
NHTSA complaint #10913917, filed 2016-10, 66,600 miles“Interior driver door handle grab bar is broken. Rigid plastic pieces under the upholstery broke and now the handle is falling apart and loose. This is an integral part of the armrest. Handle broke using normal closing force, and apparently this is a large, well known problem. Chevrolet has no repair for this problem other than replacing the whole interior door panel and the cost is around $600.”
NHTSA complaint #11022837, filed 2017-09, 86,000 milesRelated service bulletins
- 11016944Mar 11, 2025This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
- 11011709Nov 5, 2024This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11010566Oct 8, 2024This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
- 11009764Sep 21, 2024This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10252745Mar 27, 2024This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting…
- 10252124Mar 21, 2024This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting…
- 10250244Jan 18, 2024This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10249745Jan 18, 2024This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting…
- 10239124Jun 30, 2023This service bulletin provides information on Paintless Dent Repair Process.
- 10235561Apr 4, 2023This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 1 | 2% |
| 2023 | 5 | 4% |
| 2021 | 2 | 1% |
| 2019 | 1 | 1% |
| 2018 | 1 | 1% |
| 2017 | 1 | 1% |
| 2016 | 12 | 5% |
| 2015 | 34 | 8% |
| 2014 | 8 | 14% |
| 2013 | 23 | 19% |
| 2012 | 23 | 23% |
| 2011 | 26 | 18% |
| 2010 | 28 | 24% |
| 2009 | 11 | 10% |
| 2008 | 30 | 14% |
| 2007 | 42 | 14% |
| 2006 | 5 | 22% |
| 2005 | 11 | 9% |
| 2004 | 3 | 1% |
| 2003 | 11 | 4% |
| 2002 | 4 | 1% |
| 2001 | 14 | 3% |
| 2000 | 16 | 6% |
| 1999 | 20 | 3% |
| 1998 | 4 | 2% |
| 1997 | 4 | 1% |
| 1996 | 7 | 2% |
| 1995 | 16 | 4% |
| 1994 | 4 | 0% |
| 1993 | 9 | 2% |
| 1992 | 2 | 1% |
| 1991 | 1 | 2% |
| 1990 | 1 | 2% |
| 1989 | 2 | 3% |
| 1988 | 2 | 7% |
| 1984 | 1 | 17% |
Other parts of the 2012 Chevrolet Suburban
38 complaintsAir bags
25 complaintsEngine
12 complaintsElectrical system
10 complaintsTransmission and drivetrain
5 complaintsWheels
4 complaintsBrakes
3 complaintsElectronic stability control
3 complaintsSteering
3 complaintsTires
3 complaintsFuel system
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaints
← All problems reported for the 2012 Chevrolet Suburban
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology