2010 Chevrolet Suburban Body and structure Problems
- Complaints
- 28about this part
- Share
- 24%of 117 total for the year
- Median mileage
- 78,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 28 complaints about the body and structure of the 2010 Chevrolet Suburban, 24% of the 117 complaints for this model year. Where a mileage was given, the median is 78,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Dash cracked and fell apart. Had to replace the entire dash board assembly. The dash was cracking as if it was made of glass. A piece of the dash even broke off while I was driving and fell on my lap..”
NHTSA complaint #11318631, filed 2020-03, 75,000 miles“A crack appeared in the dash on the corner of the airbag! Two months later another crack appeared over the instrument panel. Currently the entire center portion of the dash is sinking. Our fear is this will cause an airbag malfunction or if the airbag does deploy, the entire center portion of the dash will be thrown into our face. I contacted GM and they agreed to pay 60% to have a new dash put in.”
NHTSA complaint #10607892, filed 2014-07, 72,000 miles“Two large cracks appeared in my dash recently - no accident, no special cleaning solution, nothing. One crack is over the control console near the driver side and the other is around the passenger airbag. My concern is that the crack surrounding the passenger airbag could possibly hinder the airbag from working properly or could possibly eject shards of hard plastic into my passengers if the airbag did deploy. Gm should recall and replace all these dashes to prevent injury/death!”
NHTSA complaint #10648945, filed 2014-10, 78,000 miles“My dash cracked in two places one at the corner of the airbag and the other in the center of my instrument cluster. Noticed this while driving yesterday.”
NHTSA complaint #10983494, filed 2017-05, 57,000 miles“My dash has cracked twice on my 2010 Suburban. It cracked the first time approximately two years after I purchased the vehicle. Chevrolet replaced the dash under warranty. The dash cracked again approximately two years later. There appears to be some sort of design flaw with the dash. The dash does not have enough rigidity to accommodate the normal vibrations during the driving of the vehicle. The cracks in the dash are located next to the passenger side airbag. I am concerned that the dash will become shrapnel if the airbag ever deploys.”
NHTSA complaint #10909849, filed 2016-09, 52,125 milesRelated service bulletins
- 11009764Sep 21, 2024This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10250244Jan 18, 2024This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10239124Jun 30, 2023This service bulletin provides information on Paintless Dent Repair Process.
- 10235561Apr 4, 2023This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- 10232283Feb 17, 2023This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 1 | 2% |
| 2023 | 5 | 4% |
| 2021 | 2 | 1% |
| 2019 | 1 | 1% |
| 2018 | 1 | 1% |
| 2017 | 1 | 1% |
| 2016 | 12 | 5% |
| 2015 | 34 | 8% |
| 2014 | 8 | 14% |
| 2013 | 23 | 19% |
| 2012 | 23 | 23% |
| 2011 | 26 | 18% |
| 2010 | 28 | 24% |
| 2009 | 11 | 10% |
| 2008 | 30 | 14% |
| 2007 | 42 | 14% |
| 2006 | 5 | 22% |
| 2005 | 11 | 9% |
| 2004 | 3 | 1% |
| 2003 | 11 | 4% |
| 2002 | 4 | 1% |
| 2001 | 14 | 3% |
| 2000 | 16 | 6% |
| 1999 | 20 | 3% |
| 1998 | 4 | 2% |
| 1997 | 4 | 1% |
| 1996 | 7 | 2% |
| 1995 | 16 | 4% |
| 1994 | 4 | 0% |
| 1993 | 9 | 2% |
| 1992 | 2 | 1% |
| 1991 | 1 | 2% |
| 1990 | 1 | 2% |
| 1989 | 2 | 3% |
| 1988 | 2 | 7% |
| 1984 | 1 | 17% |
Other parts of the 2010 Chevrolet Suburban
52 complaintsOther or unknown
47 complaintsElectrical system
9 complaintsEngine
6 complaintsFuel system
3 complaintsBrakes
2 complaintsElectronic stability control
2 complaintsSeat belts
2 complaintsSteering
2 complaintsVehicle speed control
2 complaintsBack-over prevention (rear camera)
1 complaintsEngine cooling
1 complaints
← All problems reported for the 2010 Chevrolet Suburban
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology