2020 Chevrolet Traverse Steering Problems
- Complaints
- 7about this part
- Share
- 3%of 235 total for the year
- Median mileage
- 2,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the steering of the 2020 Chevrolet Traverse, 3% of the 235 complaints for this model year. Where a mileage was given, the median is 2,000 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“This started around may 2020... I was at about 2k miles in. I was told it was due to weather. And that they had other chevy with same issue- so it's normal . I bought the 2020 chevy Traverse brand new right off lot. After we packed up and visited family I noticed it had sounds. The sounds were like whining noises just loud and seriously obnoxious. It only happened we were turning vehicle at first. So we get home and it started being louder. …”
NHTSA complaint #11402990, filed 2021-03, 2,000 miles“While driving the stereo went off, the ac, the car stopped in middle of the road and I lost all electrical. I tried turning back on and the emergency brake light was on and the dash said Steering Assist is Reduced, Drive with Care.” I was able to put it in neutral and get it out of the way. Battery is good Fuses were all checked 350 replaced Car isn’t starting or Turing over, but some of the lights have turned on.”
NHTSA complaint #11740496, filed 2026-05“The car displayed a message on the board advising the following: Steering assist is reduced, drive with care right after the message popped out my steering wheel locked and I couldn't turn, and move the car to a safe place was very hard, almost had a crash. I was able to park, and turned the engine off. When turned back on the message disappeared and turned on again. Next day, no message, the car was running fine and after 8 miles of drive did the same and it required towing.”
NHTSA complaint #11642838, filed 2025-02“A few months ago I was driving and without any warning the steering wheel would lock up and I couldn’t turn it at all. I had to use my strength to wiggle it to unlock it. It happened several times on busy roads and highways. It’s currently at the dealership for the past 2 months because there is a short and the steering gear box needs to be replaced but the part is on back order with no date of when it’ll become available. I obviously can’t drive it due to the steering locking up and that it’s a danger to not only myself and my family but other drivers on the road. …”
NHTSA complaint #11692055, filed 2025-10“The contact owns a 2020 Chevrolet Traverse. The contact stated her husband was driving at 50 MPH and when vehicles a head of him started to slam on their brakes, the contacts husband then depressed on the brake pedal but the steering wheel and the brakes on the vehicle locked which caused the vehicle to slid crashing into the rear end of a utility truck in front of him. The vehicle then caught on fire. The air bag did deploy. No warning light illuminated on the vehicle. The fire was extinguished by the utility truck driver on the scene. There were no injuries reported. …”
NHTSA complaint #11395738, filed 2021-02, 7,000 milesRelated service bulletins
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11017173Mar 21, 2025This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
- 11014577Feb 18, 2025This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on…
- 11013269Jan 16, 2025This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
- 11011205Oct 28, 2024This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 4% |
| 2025 | 4 | 2% |
| 2024 | 5 | 4% |
| 2023 | 3 | 3% |
| 2022 | 2 | 2% |
| 2021 | 4 | 4% |
| 2020 | 7 | 3% |
| 2019 | 19 | 5% |
| 2018 | 14 | 3% |
| 2017 | 11 | 3% |
| 2016 | 24 | 8% |
| 2015 | 27 | 9% |
| 2014 | 27 | 5% |
| 2013 | 18 | 11% |
| 2012 | 62 | 18% |
| 2011 | 165 | 27% |
| 2010 | 331 | 49% |
| 2009 | 231 | 52% |
Other parts of the 2020 Chevrolet Traverse
70 complaintsOther or unknown
57 complaintsTransmission and drivetrain
40 complaintsElectrical system
28 complaintsEngine cooling
27 complaintsFuel system
19 complaintsBrakes
10 complaintsSeat belts
9 complaintsAir bags
6 complaintsSuspension
5 complaintsBack-over prevention (rear camera)
4 complaintsSeats
4 complaints
← All problems reported for the 2020 Chevrolet Traverse
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology