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Transmission and drivetrainPart report

2024 Chrysler Pacifica Transmission and drivetrain Problems

Complaints
13about this part
Share
28%of 47 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 13 complaints about the transmission and drivetrain of the 2024 Chrysler Pacifica, 28% of the 47 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The vehicle was purchased used on 8/5/26 with no problems or recalls. I was driving home from the dealership on the highway about 1.5 hours and the vehicle had a warning light come on telling me to pull over safely and the vehicle would shut off. I did so. The vehicle would not restart. I called for a tow truck and was stranded for 2 hours. I had the vehicle towed to my local dealership service center because I was closer to home versus the dealer I bought it from. The vehicle is still under warranty and will get looked at. This is a huge frustrating situation.”

NHTSA complaint #11755398, filed 2026-08

“Vehicle went to turtle mode 3 separate times at highway speeds forcing a stop. Each time it was towed to the dealer. First two times little was done per the report and was returned. On the third time it has spent 7 weeks for a repair on the transmission not a replacement. The dealer also needed to order a replacement exhaust clamp that took 5 plus days to receive and install. Service department wanted me to take delivery prior to the clamp replacement and I refuse due to safety concerns of CO. Without our AAA membership we would have spent nearly $1000 on those 3 tows.”

NHTSA complaint #11744382, filed 2026-06

“While I was driving to drop my kids to school My Chrysler Pacifica PHEV dashboard chimed, the check engine light made an appearance, and the screen in my gauge cluster showed a large warning message. “Stop Safely, Vehicle Will Shut Off Soon.” I kept my foot in it and guided the Pacifica Hybrid through the off-ramp and into the rest stop’s parking lot And turned off the ignition and engine for 5 minutes and I started the engine and car allowed me to drive back home . The power tram warning got away that evening when I started my engine . The same problem came back again many times since then. …”

NHTSA complaint #11755549, filed 2026-08

“Vehicle loses power and goes into limp mode. This has happened three times same fault code. The last two times we were going 80 on the expressway. Very dangerous luckily we haven't caused a accident. The manufacturer hasn't fixed the problem. Even though we keep taking it to the dealer. They clear the code and try to recreate the problem with no success. Tell us there is nothing they can do. There are recalls snd repairs for previous years of this vehicle with the same issue. They haven't solved the problem in the 2024s. The car was bought new in November 2024 and has 18,000 miles. …”

NHTSA complaint #11683583, filed 2025-08

“I would like to bring up a serious safety issue with this vehicle (2024 Chrysler Pacifica Select PHEV) WITH 6997 miles on the odometer. As I was driving, at approximately 11:15AM, I received a message on the dashboard that read, “Stop Safely!! Vehicle will shut off in < 2 minutes”. For my own safety as well as other drivers on the road, I tried maneuvering the vehicle to the side of the road, however the vehicle shut off within 15-30 seconds. The vehicle did not move at all. The serious safety concern I have is “What if the vehicle had stopped running on the major highways full of traffic”? …”

NHTSA complaint #11683686, filed 2025-08

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
2026218%
2025310%
20241328%
20234227%
20227333%
202112032%
20203923%
20197423%
201815818%
201747331%
20081414%
20078827%
200610915%
200513010%
20049611%

Other parts of the 2024 Chrysler Pacifica

Electrical system
15 complaints
Air bags
11 complaints
Engine
9 complaints
Other or unknown
9 complaints
Brakes
5 complaints
Forward collision avoidance
4 complaints
Fuel system
3 complaints
Seat belts
2 complaints
Steering
2 complaints
Body and structure
2 complaints
Vehicle speed control
2 complaints
Hybrid propulsion system
1 complaints

← All problems reported for the 2024 Chrysler Pacifica

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology