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Transmission and drivetrainPart report

2017 Chrysler Pacifica Transmission and drivetrain Problems

Complaints
473about this part
Share
31%of 1,542 total for the year
Median mileage
27,500miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 473 complaints about the transmission and drivetrain of the 2017 Chrysler Pacifica, 31% of the 1,542 complaints for this model year. Where a mileage was given, the median is 27,500 miles. 5 of these say a crash was involved and 2 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Lst year our transmission began to make clunking sounds and felt like we were getting rear-ended . Local dealer said it was a needed software update on a computer. Did the repair and worked well for a year. Now, it is starting to do that again but not frequently. I am reporting this because there seems to be quite a few other similar complaints about this.”

NHTSA complaint #11413816, filed 2021-04, 42,000 miles

“When accelerating at low speeds the van shifts hard into gear and will not continue to accelerate even though the gas pedal is pressed. If I do not let off the gas when this happens the van will lunge forward. This happens in all conditions and on all road types. I have taken it to the dealership and they said it's fine. I can not replicate this on demand.”

NHTSA complaint #11343950, filed 2020-08, 45,000 miles

“Hard shift while driving at around 15 MPH. It feels like hitting by another car from back. It occurs every time I speed up slowly around 15 MPH. Took it to dealer and dealer told me it was because it is 9 speed transmission and the shift range is narrow, and they can do nothing about it. Very disappointing. And not sure if it will damage transmission.”

NHTSA complaint #11222610, filed 2019-06, 10,000 miles

“I was pulling out into traffic and tried to accelerate and the vehicle wouldnt until I heard and felt an enormous bang from the transmission finally shifting. Had I not had a center lane I wouldve been hit by another vehicle. Dealership stated they can not replicate it so nothing is wrong. Im afraid to drive it especially with my family.”

NHTSA complaint #11221466, filed 2019-06, 17,000 miles

“Multiple times our 2017 Chrysler Pacifica has revved up, then stalled. The screen tells the driver to put the car in park. I did, then was able to put it in drive again. Sometimes it completely stalls, other times the RPM increases then the car decelerates and I cannot drive over 20 MPH. This has happened while driving slowly at an intersection as well as driving on a highway.”

NHTSA complaint #11341293, filed 2020-07, 66,000 miles

Related recalls

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
2026218%
2025310%
20241328%
20234227%
20227333%
202112032%
20203923%
20197423%
201815718%
201747331%
20081414%
20078827%
200610915%
200513010%
20049611%

Other parts of the 2017 Chrysler Pacifica

Engine
525 complaintsElectrical system
395 complaintsSteering
289 complaintsOther or unknown
219 complaintsVehicle speed control
89 complaintsBrakes
87 complaintsFuel system
74 complaintsBody and structure
62 complaintsElectronic stability control
27 complaintsSuspension
25 complaintsForward collision avoidance
16 complaintsEngine cooling
14 complaints

← All problems reported for the 2017 Chrysler Pacifica

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology