2017 Chrysler Pacifica Body and structure Problems
- Complaints
- 62about this part
- Share
- 4%of 1,542 total for the year
- Median mileage
- 19,050miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 62 complaints about the body and structure of the 2017 Chrysler Pacifica, 4% of the 1,542 complaints for this model year. Where a mileage was given, the median is 19,050 miles. 2 of these say a crash was involved and 2 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was stopped at a stop sign, and when I tried accelerating the vehicle wouldn't move, it has just shut off, when I tried turning it back on, after putting it in park it wouldn't turn on. Luckily someone helped me push it out the way, and after waiting 10 minutes, the vehicle just started back up normally.”
NHTSA complaint #11129580, filed 2018-09, 22,000 miles“Transmissions jerks hard when you go from a low speed to a higher speed. Plus it won't respnd when you press on the gas. Tried crossing an intersection and got stuck in the middle for a few seconds with cara coming at me because it would not go. Was pressing on the gas but no response. Now the paint is al bubbling up around the edge of my hood. The transmission issues has been going on since I got the car. Chrysler will do nothing. The paint started a couple months ago.”
NHTSA complaint #11257791, filed 2019-09, 30,000 miles“I've only had this Chrysler Pacifica limited for 3 months, before buying I didn't see that the hood was rusting underneath the paint. The paint is bubbling up at the end of the hood. Is this happening with other pacificas?”
NHTSA complaint #11218815, filed 2019-06, 50,000 miles“On two occasions, when the vehicle was powered off, the passenger door on the driver's side began to close without warning and push against my body while I was loading my child into her car seat. The keys were not near the vehicle when this happened and no one else was around, so no buttons were being pushed to prompt the door to begin closing. I had to push against the door with my body to get it to retract. In one case, it tried to close on me a second time.”
NHTSA complaint #11074008, filed 2018-02, 11,800 miles“I encountered an issue with the Pacifica. The sliding doors continues to close all the way even when someone/something is in the way. I expected the sliding doors to retract on contact. Without this retraction, a child could easily get caught and crushed by the doors as the door motors are very powerful. I reported this to Chrysler on september 8. I took in the Pacifica to a dealership but they didn't have any fix for this issue. Chrysler has been unresponsive since.”
NHTSA complaint #10910628, filed 2016-09, 158 milesRelated service bulletins
- 11037346Sep 8, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11035068Jul 7, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11034388Jun 25, 2026Calibration Requirements For The Power Sliding Door Module (PSDM).
- 11034351Jun 19, 2026Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
- 11033975Jun 12, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11033897Jun 5, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11033896Jun 5, 2026Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- 11033895Jun 5, 2026Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
- 11033308May 29, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11032991May 18, 2026Popping Clicking Noise From Power Sliding Door During Operation Open And Or Closed.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 2 | 7% |
| 2024 | 2 | 4% |
| 2023 | 1 | 1% |
| 2022 | 3 | 1% |
| 2021 | 8 | 2% |
| 2020 | 3 | 2% |
| 2019 | 10 | 3% |
| 2018 | 19 | 2% |
| 2017 | 62 | 4% |
| 2008 | 14 | 14% |
| 2007 | 20 | 6% |
| 2006 | 198 | 27% |
| 2005 | 413 | 33% |
| 2004 | 323 | 36% |
Other parts of the 2017 Chrysler Pacifica
525 complaintsTransmission and drivetrain
473 complaintsElectrical system
395 complaintsSteering
289 complaintsOther or unknown
219 complaintsVehicle speed control
89 complaintsBrakes
87 complaintsFuel system
74 complaintsElectronic stability control
27 complaintsSuspension
25 complaintsForward collision avoidance
16 complaintsEngine cooling
14 complaints
← All problems reported for the 2017 Chrysler Pacifica
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology