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Body and structurePart report

2020 Chrysler Pacifica Body and structure Problems

Complaints
3about this part
Share
2%of 173 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 3 complaints about the body and structure of the 2020 Chrysler Pacifica, 2% of the 173 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“FIRST COMPONENT FAILURES - Passenger sliding door: a) WHILE DRIVING, the passenger sliding door mechanism engages and attempts to open the door - the driver then sees a notification to operate the sliding door, put the vehicle in park ; b) when parked, if the door is open and we want to close it, we can engage the closing mechanism with button or fob, but then it will not stop and re-open even if there is an obstruction; it has closed on my wife's arm and almost hurt one of the kids. …”

NHTSA complaint #11418155, filed 2021-05

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
202527%
202424%
202311%
202231%
202182%
202032%
2019103%
2018192%
2017624%
20081414%
2007206%
200619827%
200541333%
200432336%

Other parts of the 2020 Chrysler Pacifica

Electrical system
66 complaints
Engine
53 complaints
Transmission and drivetrain
39 complaints
Steering
32 complaints
Other or unknown
19 complaints
Fuel system
10 complaints
Seats
6 complaints
Brakes
5 complaints
Forward collision avoidance
5 complaints
Vehicle speed control
5 complaints
Visibility (wipers, defrost, mirrors)
5 complaints
Air bags
4 complaints

← All problems reported for the 2020 Chrysler Pacifica

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology