2020 Chrysler Pacifica Forward collision avoidance Problems
- Complaints
- 5about this part
- Share
- 3%of 173 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the forward collision avoidance of the 2020 Chrysler Pacifica, 3% of the 173 complaints for this model year. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Driving the car and the engine shut off on me. Brakes didn’t work. Steering didn’t work. Just coasted on a busy highway to safety. I’m lucky I’m not dead. No warning it would happen.”
NHTSA complaint #11508158, filed 2023-02“Exiting I-75, vehicle initially slowed but then accelerated while braking. Result was a collision with vehicle on exit ramp. Vehicle is still at collision shop. There was no forward collision warning. Air bags did not deploy despite impact that resulted in radiator being punctured by hitch of pick-up truck.”
NHTSA complaint #11503498, filed 2023-01“It’s the same issue that the hybrid pacificas were recalled for. It pops up the random stop safely on the dash & then you’re halting to a dead stop & the vehicle shuts off. This has happened several times.”
NHTSA complaint #11577364, filed 2024-03“Start stop feature has been enabled the doors don’t open Car won’t start is not the battery Mechanic says its an electric issue factory issue car now just stoped and im not able to use it”
NHTSA complaint #11474510, filed 2022-07Related service bulletins
- 11018269May 2, 2025" Instrument Panel Cluster (IPC) Displays Warning Lamps or Messages for Loss of Advanced Driver Assist System (ADAS)"
Forward collision avoidance: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 9% |
| 2025 | 7 | 23% |
| 2024 | 4 | 9% |
| 2023 | 4 | 3% |
| 2022 | 14 | 6% |
| 2021 | 16 | 4% |
| 2020 | 5 | 3% |
| 2019 | 10 | 3% |
| 2018 | 15 | 2% |
| 2017 | 16 | 1% |
Other parts of the 2020 Chrysler Pacifica
66 complaintsEngine
53 complaintsTransmission and drivetrain
39 complaintsSteering
32 complaintsOther or unknown
19 complaintsFuel system
10 complaintsSeats
6 complaintsBrakes
5 complaintsVehicle speed control
5 complaintsVisibility (wipers, defrost, mirrors)
5 complaintsAir bags
4 complaintsSuspension
4 complaints
← All problems reported for the 2020 Chrysler Pacifica
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology