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Forward collision avoidancePart report

2018 Chrysler Pacifica Forward collision avoidance Problems

Complaints
15about this part
Share
2%of 889 total for the year
Median mileage
1,200miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 15 complaints about the forward collision avoidance of the 2018 Chrysler Pacifica, 2% of the 889 complaints for this model year. Where a mileage was given, the median is 1,200 miles. 1 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My new Pacifica is equipped for the forward collision warning system. This is one of the big reasons I changed to this exact van. Well, it doesn't work. I have tried to get it to engage, no warnings, no braking, no anything. I have had it in the dealership and they claim they tried it and it worked but the service guy refused to do it again because it wasn't safe. Ummm, isn't that the whole purpose of it? It is set to the farthest distance setting and not working. I have had to slam on the brakes when testing it, so know that it is not working. …”

NHTSA complaint #11131532, filed 2018-09, 1,200 miles

“Forward collision avoidance system came to a complete stop at a check point proceeded forward when told to and with in 20-30 feet the warning system went off and vehicle came to an abrupt stop for no reason. Nothing in front of the vehicle at all. Similar situations have happened but there were vehicles parked on the side of the road as you go into a turn, but the vehicle never actually braked for those.”

NHTSA complaint #11145142, filed 2018-11, 10,818 miles

“Van was working fine one day and the next, before I even started it, when I pressed the brake pedal to start the van, there was a buzzing noise from the braking system and pedal went almost to the floor. Once I started the vehicle, the noise stopped and the pedal travel returned to normal. …”

NHTSA complaint #11672062, filed 2025-07

“Recurrent intermittent power steering failure and intermittent engine stall. Steering wheel gets stuck when turning right while driving at speed on highway. Steering wheel gets very heavy and requires some force to get it back to center. If I let go of the steering wheel, it would stay in the same position until I move it back. When driving at slower speeds, usually when navigating around turns or roundabouts, the engine will stall and then drastically jolt into gear. Two different mechanics have not been able to identify the root cause. …”

NHTSA complaint #11667648, filed 2025-06

“Sept. 12, 2022 - Ever since we have owned this vehicle, we have experienced this issue with the cruise control. Speed increases while driving downhill highways and sometimes on pretty level highways. When I decrease the speed on the controller, it sometimes maintains the speed for several seconds (slow to respond) in order to slow down while coming up behind another vehicle. I therefore need to break or turn off the cruise control. Very unpredictable. Also, speed changes a lot which sounds like shifting gears back and forth while going uphill. …”

NHTSA complaint #11484017, filed 2022-09

Forward collision avoidance: other model years

YearComplaintsShare of year
202619%
2025723%
202449%
202343%
2022146%
2021164%
202053%
2019103%
2018152%
2017161%

Other parts of the 2018 Chrysler Pacifica

Engine
378 complaints
Electrical system
290 complaints
Steering
185 complaints
Transmission and drivetrain
157 complaints
Other or unknown
114 complaints
Fuel system
48 complaints
Electronic stability control
37 complaints
Vehicle speed control
35 complaints
Brakes
31 complaints
Suspension
20 complaints
Body and structure
19 complaints
Seats
10 complaints

← All problems reported for the 2018 Chrysler Pacifica

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology