Skip to content
SuspensionPart report

2018 Chrysler Pacifica Suspension Problems

Complaints
20about this part
Share
2%of 889 total for the year
Median mileage
9,078miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 20 complaints about the suspension of the 2018 Chrysler Pacifica, 2% of the 889 complaints for this model year. Where a mileage was given, the median is 9,078 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Major problem with my axel/cv joint. Obvious loud clicking and clinking when braking, acceleration from a stop and turning. Had independent mechanic take a look at it and problem is definitely in the axel/cv joint. There is an open recall on exactly this part which is very dangerous yet they are only acknowledging the defect in 60 vehicles please help my children's car is not safe. Also rolls when in park and violently surges on right hand turns”

NHTSA complaint #11144871, filed 2018-11, 5,000 miles

“I was driving in my 2018 Chrysler Pacifica on a rural street when it suddenly felt like the front passanger side tire had blown out. The car was difficult to control & and pulled to the right, pushing up against the curb. The car started to smoke and would not turn off. Concerned it was going to go on fire, my daughter & I ran out. When we were out of the car I saw that the front axle connecting the tire had come completely disconnected and dropped to the street while driving. I called 911 for help. The firemen arrived first. …”

NHTSA complaint #11277493, filed 2019-11, 11,000 miles

“I purchased my vehicle 10/29/18 and its been a great vehicle til about july 2019. I have taken it to the dealership for them to fix a clicking noise in the front left side and everytime they change a bunch of parts but dont fix it. Now its a loud squeeking noise everytime I back out my driveway or pull off in drive. Ive taken 3 times and they cant figure out what it is. Ive have to rent a vehicle and the dealer also let me use a 2 door loaner knowing I have 4 kids. They keep saying bring it back monday. Well thats only 1 problem. …”

NHTSA complaint #11255890, filed 2019-09, 28,000 miles

“Loose feeling in front end while driving the car and going over bumps in the road,had vehicle serviced 4 times by 2 service places,the noise still exists and I am concerned something will happen driving my car so I have rented a vehicle a few times to make sure of mine and my family's safety,this issue has been going on for 2 to 3 months now and every technician can't seem to duplicate the noise that we feel when going over bumps,it almost feels like something is bobbling around under the car,this issue also affects the steering when making a left turn and it makes some sort of rubbing or…”

NHTSA complaint #11195997, filed 2019-04, 6,118 miles

“Pacifica was coming to a stop after a military checkpoint and the vehicle stalled while coming to a stop. The speed was less than 30 miles per hour the vehicle showed a service electronic suspension and needed to be placed in park to restart. It did restart immediately.”

NHTSA complaint #11182906, filed 2019-02, 8,550 miles

Related recalls

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
202619%
202321%
202210%
202121%
202042%
201952%
2018202%
2017252%
200899%
2007216%
20068612%
200518715%
200412514%

Other parts of the 2018 Chrysler Pacifica

Engine
378 complaints
Electrical system
290 complaints
Steering
185 complaints
Transmission and drivetrain
157 complaints
Other or unknown
114 complaints
Fuel system
48 complaints
Electronic stability control
37 complaints
Vehicle speed control
35 complaints
Brakes
31 complaints
Body and structure
19 complaints
Forward collision avoidance
15 complaints
Seats
10 complaints

← All problems reported for the 2018 Chrysler Pacifica

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology