2019 Chrysler Pacifica Suspension Problems
- Complaints
- 5about this part
- Share
- 2%of 317 total for the year
- Median mileage
- 100,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the suspension of the 2019 Chrysler Pacifica, 2% of the 317 complaints for this model year. Where a mileage was given, the median is 100,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I have less than 30,000 miles on my 2019 Chrysler Pacifica. I was told by the dealership both my lower front control arms need to be replaced. I have been hearing this squeaky sound for a couple of months I did not expect anything like this. The Dealership said this is not Safety Problem. When does it become a Safety problem?”
NHTSA complaint #11533068, filed 2023-07“Multiple issues. First the ESS system has malfunctioned twice since purchase in 2019, required maintenance and aux battery replacement twice within 1 year. The major issue is the breaks/rotors/suspension. For the last year and a half I have been taking the van in for inspections... initially stated I did not need brakes/rotors at the dealership even though I was having slight squeaking and grinding, after bring it back a third time I was told oh yea you need them and its gonna cost $1,800. …”
NHTSA complaint #11507206, filed 2023-02“We purchased this vehicle new in August 2019. Since, we have had it in for service multiple times concerning a popping/creaking noise from the front suspension. Most recently, the vehicle has been at the dealership/service department since February 8, 2023, and they are unable to remedy the issue. My own research shows a recall of approximately 48,000, 2018 Chrysler Pacificas, manufactured in the same plant as ours (Windsor, ON) concerning a faulty right-font lower control arm, which can separate from the steering knuckle, causing a loss in steering. …”
NHTSA complaint #11519259, filed 2023-04“My vehicle at 28,k plus miles I noticed it seemed to slip. This would happen intermittently. I thought I was imagining it at first. Then it started to do a more violent jerking. The dealership did a reset. It started doing it a week later, and intermittently. I was also in the dealership because I was hearing a clunking noise in the rear when driving over uneven pavement, or backing out of my driveway. I have been waiting two months for rear struts to fix the issue. Vehicle sounds getting progressively worse and I'm concerned about driving. Today the rear struts wear promised to arrive. …”
NHTSA complaint #11430785, filed 2021-08“The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving at various speeds on several occasions, there was a clicking noise emanating from the engine compartment and the vehicle began shaking. The vehicle was taken to an independent mechanic, and the contact was informed that the control arm and bushings needed to be replaced. The vehicle was not repaired. …”
NHTSA complaint #11633604, filed 2025-01, 100,000 milesRelated service bulletins
- 11030267Mar 19, 2026Creaking/Groaning Noise Coming from The Front End
- 11023168Sep 12, 2025Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
- 11018676May 21, 2025"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
- 10244356Sep 20, 2023LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 9% |
| 2023 | 2 | 1% |
| 2022 | 1 | 0% |
| 2021 | 2 | 1% |
| 2020 | 4 | 2% |
| 2019 | 5 | 2% |
| 2018 | 20 | 2% |
| 2017 | 25 | 2% |
| 2008 | 9 | 9% |
| 2007 | 21 | 6% |
| 2006 | 86 | 12% |
| 2005 | 187 | 15% |
| 2004 | 125 | 14% |
Other parts of the 2019 Chrysler Pacifica
98 complaintsEngine
84 complaintsTransmission and drivetrain
74 complaintsBrakes
58 complaintsOther or unknown
52 complaintsSteering
44 complaintsForward collision avoidance
10 complaintsFuel system
10 complaintsBody and structure
10 complaintsVehicle speed control
10 complaintsBack-over prevention (rear camera)
9 complaintsLane departure
4 complaints
← All problems reported for the 2019 Chrysler Pacifica
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology