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Back-over prevention (rear camera)Part report

2019 Chrysler Pacifica Back-over prevention (rear camera) Problems

Complaints
9about this part
Share
3%of 317 total for the year
Median mileage
52,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 9 complaints about the back-over prevention of the 2019 Chrysler Pacifica, 3% of the 317 complaints for this model year. Where a mileage was given, the median is 52,000 miles. 1 of these say a crash was involved and 1 a fire, according to the filers. 3 recall campaigns on record are filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Radio Uconnect resets every 3 to 5 minutes. When this happens screen goes black. If backing no warning on what is behind you. GPS is resetting with wrong location. Wireless calls stop. This has been a problem across all FCA brands and an issue since 2017. I had 2018 Pacifica with same issues. I believe there are two class action lawsuits over this problem. I had to pay $650 to replace radio. No help from Chrysler customer cares NO HELP.”

NHTSA complaint #11616282, filed 2024-09

“The affected component is the backup camera and warning system. The malfunction happens in a loop around every 3 minutes. My safety and that of others is put at risk when the backup and rear collision warning fails to function and negates backward motion visibility to the driver by such failure. There are no warning lamps currently or any notification of any failure in the car. I have taken the car to the dealership and they have found no issues.”

NHTSA complaint #11521536, filed 2023-05

“While traveling in the left hand lane I was hit on the right side pushing me into a median. I applied the brakes and they didn’t stop the vehicle. When the van came into contact with the curb. The airbags deployed. I smelt smoke and told my 4 young children in the back seat we needed to get out now. Two of my children were in 5 pt harness car seats in the third row. We were able to run to a safe area before it went up in flames less than a few mins later. There were no witnesses and no one around. My children and I could of been seriously injured or worse. No warning lights were active. …”

NHTSA complaint #11439901, filed 2021-11

“The contact owns a 2019 Chrysler Pacifica. The contact stated while reversing at 1 MPH, the Back Over Prevention camera sensors failed to recognize a child behind the vehicle. The contact almost struck the child. There was no warning light illuminated. The vehicle was driven to the dealer but was not diagnosed or repaired. The manufacturer was informed of the failure. The approximate failure mileage was 52,000.”

NHTSA complaint #11464187, filed 2022-05, 52,000 miles

“The contact owns a 2019 Chrysler Pacifica. The contact stated that the back-over camera image remained on display while driving. There were no warning lights illuminated. The contact called the local dealer and was informed that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated that the failure was related to NHTSA Campaign Number: 20V191000 (Back Over Prevention). The failure mileage was approximately 48,000.”

NHTSA complaint #11581942, filed 2024-04, 48,000 miles

Related recalls

Related service bulletins

Back-over prevention (rear camera): other model years

YearComplaintsShare of year
202353%
202284%
2021287%
202032%
201993%
201861%
2017121%
200610%
200510%

Other parts of the 2019 Chrysler Pacifica

Electrical system
98 complaintsEngine
84 complaintsTransmission and drivetrain
74 complaintsBrakes
58 complaintsOther or unknown
52 complaintsSteering
44 complaintsForward collision avoidance
10 complaintsFuel system
10 complaintsBody and structure
10 complaintsVehicle speed control
10 complaintsSuspension
5 complaintsLane departure
4 complaints

← All problems reported for the 2019 Chrysler Pacifica

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology