2020 Chrysler Pacifica Back-over prevention (rear camera) Problems
- Complaints
- 3about this part
- Share
- 2%of 173 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the back-over prevention of the 2020 Chrysler Pacifica, 2% of the 173 complaints for this model year. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Back up camera works intermittently and freezes or shows incorrect image. Wife almost backed into another car/family because the camera froze showing a clear driveway when there actually was a car there. We have an appoint with the dealership next week to investigate. Has not been inspected by police or insurance. No warning lights or messages came.”
NHTSA complaint #11736162, filed 2026-05“Vehicle has suffered from electrical issues since 2023 with effects to front windows causing window to reverse down when trying to roll up, radio malfunctions that is a known Chrysler issue that removes the ability to control rear entertainment center from front screen leaving the feature unusable with small children in the rear for long periods of time, rear cross traffic warning detection malfunctioning and not making audible alarms or warning with vehicles and pedestrians behind vehicle, loud noises when braking that according to Chrysler TA is potentially the ABS system wanting to engage…”
NHTSA complaint #11759715, filed 2026-08Related recalls
- 20V191000Sep 10, 2020Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler…Covers: Chrysler Pacifica 2019–2020, Ram 1500 2019–2020, Jeep Wrangler 2019–2020 +8 more
Related service bulletins
- 11011774Dec 11, 2024Backup Camera Poor Image Quality Inspection
- 10248516Sep 20, 2023CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
- 10244355Sep 20, 2023CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
- 10243131Aug 1, 2023CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
- 10239854May 2, 2023ROCKER ARM ASSY - ROLLER ROCKER Case 1.- Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash…
- 10247948Feb 14, 2023Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic…
- 10247905Feb 14, 2023ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from…
- 10248014Feb 10, 2023Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect…
- 10231815Jan 31, 2023Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives…
- 10231792Jan 24, 2023Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a…
Back-over prevention (rear camera): other model years
Other parts of the 2020 Chrysler Pacifica
66 complaintsEngine
53 complaintsTransmission and drivetrain
39 complaintsSteering
32 complaintsOther or unknown
19 complaintsFuel system
10 complaintsSeats
6 complaintsBrakes
5 complaintsForward collision avoidance
5 complaintsVehicle speed control
5 complaintsVisibility (wipers, defrost, mirrors)
5 complaintsAir bags
4 complaints
← All problems reported for the 2020 Chrysler Pacifica
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology