2018 Chrysler Pacifica Back-over prevention (rear camera) Problems
- Complaints
- 6about this part
- Share
- 1%of 891 total for the year
- Median mileage
- 88,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 6 complaints about the back-over prevention of the 2018 Chrysler Pacifica, 1% of the 891 complaints for this model year. Where a mileage was given, the median is 88,000 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Steering wheel gets stuck on curbes at higher speeds (1 o clock angle). Needs to be pulled back into place to avoid accident. This problem began at around 80k miles on the car. Also gets stuck at 11 o clock as well. My family does not feel safe driving this vehicle because of this issue.”
NHTSA complaint #11760714, filed 2026-08“The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the back-over prevention camera image remained displayed on the radio display screen. The cause of the failure was not yet been determined. The local dealer was contacted and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V886000 (BACK OVER PREVENTION, EQUIPMENT). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.”
NHTSA complaint #11657227, filed 2025-04, 80,000 miles“The contact owns a 2018 Chrysler Pacifica. The contact stated while reversing, the back-over prevention camera screen failed to function as intended. The back-over prevention screen displayed a black screen. The vehicle was taken to the dealer where it was diagnosed with computer and electrical system failure. The contact was informed that the back-over prevention assembly, instrument cluster, and electrical system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. …”
NHTSA complaint #11655919, filed 2025-04, 135,000 miles“The contact owns a 2018 Chrysler Pacifica. The contact stated while attempting to park the vehicle, the back over prevention camera failed to display an image on the screen. The contact also stated that the rearview image would remain on the radio display. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with the radio software needing to be updated. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 19V886000 (Back Over Prevention, Equipment). …”
NHTSA complaint #11423921, filed 2021-07, 800 miles“The contact owns a 2018 Chrysler Pacifica. The contact stated that the Back Over Prevention screen image remained on the display screen for approximately 30 seconds after shifting the vehicle out of reverse(R). The contact stated that the image distracted him while driving. The contact had taken the vehicle to the dealer however, the mechanic was unable to duplicate the failure. The manufacturer was not notified of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 19V886000 (Back Over Prevention, Equipment) however, the VIN was not included in the recall. …”
NHTSA complaint #11471141, filed 2022-06, 96,000 milesRelated recalls
- 19V886000Dec 12, 2019Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and…Covers: Chrysler Pacifica 2018–2019
Related service bulletins
- 10248516Sep 20, 2023CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
- 10244355Sep 20, 2023CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
- 10243131Aug 1, 2023CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
- 10239854May 2, 2023ROCKER ARM ASSY - ROLLER ROCKER Case 1.- Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash…
- 10248033Feb 22, 2023Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that…
- 10247948Feb 14, 2023Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic…
- 10247905Feb 14, 2023ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from…
- 10231735Jan 23, 2023Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 10231779Jan 14, 2023UAR and UCR Radio Enhancements Customers may experience one or more of the following: **Wi-Fi hotspot connection failure. Speaker popping, crackle noise during Voice Recognition…
- 10231778Jan 14, 2023UGV UJV UKV and UCV Radio Enhancements Customers may experience one or more of the following: Arabic language missing (UJV only). Russian language missing (UGV only). PHEV…
Back-over prevention (rear camera): other model years
Other parts of the 2018 Chrysler Pacifica
378 complaintsElectrical system
290 complaintsSteering
186 complaintsTransmission and drivetrain
158 complaintsOther or unknown
114 complaintsFuel system
48 complaintsElectronic stability control
37 complaintsVehicle speed control
35 complaintsBrakes
31 complaintsSuspension
20 complaintsBody and structure
19 complaintsForward collision avoidance
15 complaints
← All problems reported for the 2018 Chrysler Pacifica
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology