2017 Chrysler Pacifica Back-over prevention (rear camera) Problems
- Complaints
- 12about this part
- Share
- 1%of 1,542 total for the year
- Median mileage
- 66,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 12 complaints about the back-over prevention of the 2017 Chrysler Pacifica, 1% of the 1,542 complaints for this model year. Where a mileage was given, the median is 66,000 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Parksense Unavailable. While reversing we backed into another vehicle. Normally, the parking brakes if we get to close or at least a warning that we are approaching a potential hazard.”
NHTSA complaint #11673415, filed 2025-07“I periodically receive a warning when the transmission is placed in REVERSE that the “Camera System is Unavailable”. Sometimes the camera works and sometimes it doesn’t. The Internet is replete with many similar occurrences of Pacificas across several years of manufacture where the camera operates intermittently. This is a serious safety issue and I am very surprised that there appears to be no recall notice.to correct this issue. Information on the Internet implies that this issue is related to a computer glitch and a software update of the Uconnect system may be required. …”
NHTSA complaint #11670518, filed 2025-07“The backup camera rarely works anymore. It will show a variety of the following: - A blue screen - A black screen - A still image - It works correctly (Rarely happens). The still image is a great cause of concern for safety. It still shows the guiding lines as I am moving the steering wheel, so it almost looks like I am moving in real-time. If the still image is showing nothing behind my vehicle, it could cause me to back over something/someone because camera did not display real-time video. (Attached photos show a vehicle behind my car, but when I turn on the camera, there is a still image. …”
NHTSA complaint #11750165, filed 2026-07“The contact owns a 2017 Chrysler Pacifica. The contact stated that while operating the vehicle the backup camera had malfunctioned. The contact stated that while in reverse the backup camera display screen image was either a solid blue or a black screen, or the image was frozen, causing a visibility hazard to the driver. The cause of the failure was not yet determined. The local dealer was contacted. The manufacturer was not yet notified of the failure. The failure mileage was 127,000.”
NHTSA complaint #11613458, filed 2024-09, 127,000 miles“The contact owns a 2017 Chrysler Pacifica. The contact stated that while in reverse(R), the rear-view camera displayed a black or distorted image. The contact stated that the vehicle occasionally shut off while driving at various speeds. The Check Engine and Shift to Park messages were displayed with an audible chime. Due to the failure, the contact was forced to pull over and restart the vehicle to resume normal driving. The vehicle was taken to an independent mechanic, where a code for an unknown sensor was retrieved. …”
NHTSA complaint #11772991, filed 2026-10, 128,000 milesRelated service bulletins
- 10248516Sep 20, 2023CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
- 10244355Sep 20, 2023CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
- 10234505Feb 22, 2023Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that…
- 10247948Feb 14, 2023Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic…
- 10247905Feb 14, 2023ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from…
- 10231735Jan 23, 2023Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 10222933Jan 1, 2022Squeak Noise Opening Front Doors
- 10218556Aug 5, 2021Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software. Customers may experience a…
Back-over prevention (rear camera): other model years
Other parts of the 2017 Chrysler Pacifica
525 complaintsTransmission and drivetrain
473 complaintsElectrical system
395 complaintsSteering
289 complaintsOther or unknown
219 complaintsVehicle speed control
89 complaintsBrakes
87 complaintsFuel system
74 complaintsBody and structure
62 complaintsElectronic stability control
27 complaintsSuspension
25 complaintsForward collision avoidance
16 complaints
← All problems reported for the 2017 Chrysler Pacifica
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology