2017 Chrysler Pacifica Electrical system Problems
- Complaints
- 395about this part
- Share
- 26%of 1,542 total for the year
- Median mileage
- 25,500miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 395 complaints about the electrical system of the 2017 Chrysler Pacifica, 26% of the 1,542 complaints for this model year. Where a mileage was given, the median is 25,500 miles. 2 of these say a crash was involved and 4 a fire, according to the filers. 6 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Twice in the last week my Pacifica has stalled at a light. I waited at a red light and when the light turned green, I pressed the accelerator. The engine is on run but dash says shift to park after I press the accelerator. I shift to park then shift to drive and the car won't move. I have to turn the car off and then shift to drive and it will then go.”
NHTSA complaint #11060711, filed 2018-01, 9,000 miles“I had a problem with the electronic injection for more than 3 times, and a piece that was solved was replaced. A short time later, on my alternator, it had to be changed. Now I'm having trouble with my air conditioner, which freezes and stops to freeze suddenly. Probably an electrical problem or some part that does not start and does not start the compressor.”
NHTSA complaint #11098151, filed 2018-05, 45,000 miles“My 2017 Chrysler Pacifica lost all dashboard power yesterday which meant no heat, etc. I was going to bring it in to the dealer this morning but the power doors weren't working and it wouldn't start. A few minutes later everything electrical shut down and now it's completely dead. Seems there are many cases of issues with this make model year. Luckily it died when stationary.”
NHTSA complaint #11190487, filed 2019-03, 17,000 miles“As I was driving down the highway my passenger window suddenly rolled down then my dashboard lights flicked on and off multiple times. The battery light and no traction light blinked, too. As I went to pull over to stop, the car completely shut off once I braked. I was able to restart and continue driving at that time. I was going roughly 65 MPH when the initial problem began.”
NHTSA complaint #11257407, filed 2019-09, 70,940 miles“The power steering would go out, a notice would come up stating power steering unavailable , then the power steering would work for about 60 seconds and go out again and then repeat the problem. This just starting happening on 4/10/21. We had just gotten into the van and started driving, we went about 1/2 mile, it happened a total of 4 times. We turned around and brought the vehicle back home and it happened 2 more times”
NHTSA complaint #11407507, filed 2021-04, 32,173 milesRelated recalls
- 23V010000Jan 17, 2023Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short…Covers: Chrysler Pacifica 2017–2023
- 19V348000May 9, 2019Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result…Covers: Chrysler Pacifica 2017–2019
- 18V524000Aug 9, 2018Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger…Covers: Chrysler Pacifica 2017–2019, Jeep Wrangler 2017–2018, Dodge Grand Caravan 2017–2018 +14 more
- 18V395000Jun 14, 2018Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such…Covers: Chrysler Pacifica 2017–2018
- 18V332000May 17, 2018Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab…Covers: Chrysler Pacifica 2017–2018, Ram 1500 2014–2019, Jeep Grand Cherokee 2014–2018 +12 more
- 18V049000Jan 11, 2018Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync…Covers: Chrysler Pacifica 2017
Related service bulletins
- 11037346Sep 8, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11035046Jul 10, 2026Battery Pack Control Module (BPCM) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following…
- 11035068Jul 7, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11034388Jun 25, 2026Calibration Requirements For The Power Sliding Door Module (PSDM).
- 11034351Jun 19, 2026Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
- 11033975Jun 12, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11033957Jun 8, 2026Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11033896Jun 5, 2026Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- 11033895Jun 5, 2026Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
- 11033308May 29, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 4 | 36% |
| 2025 | 1 | 3% |
| 2024 | 15 | 32% |
| 2023 | 43 | 28% |
| 2022 | 63 | 29% |
| 2021 | 153 | 41% |
| 2020 | 66 | 38% |
| 2019 | 98 | 31% |
| 2018 | 290 | 33% |
| 2017 | 395 | 26% |
| 2008 | 24 | 24% |
| 2007 | 51 | 16% |
| 2006 | 57 | 8% |
| 2005 | 94 | 8% |
| 2004 | 109 | 12% |
Other parts of the 2017 Chrysler Pacifica
525 complaintsTransmission and drivetrain
473 complaintsSteering
289 complaintsOther or unknown
219 complaintsVehicle speed control
89 complaintsBrakes
87 complaintsFuel system
74 complaintsBody and structure
62 complaintsElectronic stability control
27 complaintsSuspension
25 complaintsForward collision avoidance
16 complaintsEngine cooling
14 complaints
← All problems reported for the 2017 Chrysler Pacifica
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology