2021 Chrysler Pacifica Electrical system Problems
- Complaints
- 153about this part
- Share
- 41%of 377 total for the year
- Median mileage
- 18,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 153 complaints about the electrical system of the 2021 Chrysler Pacifica, 41% of the 377 complaints for this model year. Where a mileage was given, the median is 18,000 miles. 3 of these say a crash was involved and 1 a fire, according to the filers. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When attempting to start the van it will periodically not engage. The gear selector will blink when you select a gear, but it will not respond to throttle. The vehicle will roll however. This becomes a greater problem as you need to remove your foot from the brake to cycle the van back to off. All of these issues are compounded by fact it is a phev and there is no engine noise to help you notice it has not started. Chrysler has said they are aware of the issue, but they have given no information other than a fix is supposed to come sometime in q2 of 2021.”
NHTSA complaint #11414581, filed 2021-04, 400 miles“Had two different electric coolant heaters fail in just over 2 years. One at 36,000 miles and one at 72,000 miles. Each time it has failed it results in a loss of cabin heat which prevents me from being able to use the defrost capability and heat my minivan that I bought to drive my 4 young children around.”
NHTSA complaint #11728011, filed 2026-03“when slowing to make a turn the vehicle turned off and engaged the parking brake on its own. I had to disengage the parking brake before starting the vehicle again. I did not have a problem after that but I worry about it happening again. There was no warning to indicate anything was wrong beforehand and no indication of an issue after restarting the car.”
NHTSA complaint #11510539, filed 2023-03“The 2021 Chrysler Pacifica Hybrid will lose all power while driving. I have had it back to the Dealer for this Problem. I got a Recall for this in April. I took it in to the Dealer to do. They told me that Chrysler does not have a fix for this yet. Within 400 miles after that it done it again while my wife was driving and caused a crash.”
NHTSA complaint #11531168, filed 2023-07“While driving the vehicle in traffic, it shuddered and turned off without warning. After several attempts to restart it, I had it towed to the Chrysler dealership where we purchased it less than two years ago so it could be repaired. While waiting for the tow truck, I looked online and learned there had been a recall.”
NHTSA complaint #11508043, filed 2023-02Related recalls
- 26V362000Jun 4, 2026Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when…Covers: Chrysler Pacifica 2020–2022
- 23V010000Jan 17, 2023Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short…Covers: Chrysler Pacifica 2017–2023
Related service bulletins
- 11038331Oct 2, 2026Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM - PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An…
- 11037346Sep 8, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11035068Jul 7, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11034388Jun 25, 2026Calibration Requirements For The Power Sliding Door Module (PSDM).
- 11034351Jun 19, 2026Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
- 11034346Jun 17, 2026Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
- 11033975Jun 12, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11033957Jun 8, 2026Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11033896Jun 5, 2026Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- 11033895Jun 5, 2026Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 4 | 36% |
| 2025 | 1 | 3% |
| 2024 | 15 | 32% |
| 2023 | 43 | 28% |
| 2022 | 63 | 29% |
| 2021 | 153 | 41% |
| 2020 | 66 | 38% |
| 2019 | 98 | 31% |
| 2018 | 290 | 33% |
| 2017 | 395 | 26% |
| 2008 | 24 | 24% |
| 2007 | 51 | 16% |
| 2006 | 57 | 8% |
| 2005 | 94 | 8% |
| 2004 | 109 | 12% |
Other parts of the 2021 Chrysler Pacifica
141 complaintsTransmission and drivetrain
120 complaintsFuel system
80 complaintsOther or unknown
56 complaintsBack-over prevention (rear camera)
28 complaintsVehicle speed control
23 complaintsSteering
17 complaintsForward collision avoidance
16 complaintsSeats
13 complaintsBrakes
11 complaintsBody and structure
8 complaintsVisibility (wipers, defrost, mirrors)
6 complaints
← All problems reported for the 2021 Chrysler Pacifica
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology