2021 Chrysler Pacifica Brakes Problems
- Complaints
- 11about this part
- Share
- 3%of 377 total for the year
- Median mileage
- 82,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 11 complaints about the brakes of the 2021 Chrysler Pacifica, 3% of the 377 complaints for this model year. Where a mileage was given, the median is 82,500 miles. 4 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The 2021 Chrysler Pacifica Hybrid will lose all power while driving. I have had it back to the Dealer for this Problem. I got a Recall for this in April. I took it in to the Dealer to do. They told me that Chrysler does not have a fix for this yet. Within 400 miles after that it done it again while my wife was driving and caused a crash.”
NHTSA complaint #11531168, filed 2023-07“The vehicle stalled on the freeway while traveling 75 mph in the HOV lane. After the engine shut off, I recalled an error message on the dash that stated, Motive power will stop and pull over quickly.” I needed to take evasive action to bring the vehicle to the side of the 5 freeway. I could not restart the engine in Neutral while the car was in motion. The car showed a charging error on the first and second attempted restart on the side of the road with the transmission in Park. …”
NHTSA complaint #11570099, filed 2024-02“I was on the highway traveling at 60mph, with the adaptive cruise control on. The semi in front of me began to brake, I tapped off the cruise control and began braking. The semi came to a complete stop and I pushed my brake pedal to the floor to stop my vehicle. It did not stop. My Pinnacle has emergency braking and forward collision warning. My driver's instrument panel did not give a forward collision warning indication in a timely manner and my emergency braking did not stop my vehicle. …”
NHTSA complaint #11484672, filed 2022-09“I was driving uphill at slow speed; then a garbage truck in front of me needed to do a 3 point turn so I switched to reverse to back up. At that point the vehicle started flashing an alarm, I think said service hybrid system or something like that and instantly began rolling down the hill for about a block, while I was completely unable to engage the break or gas, to switch to drive, to control the wheel, even the emergency brake failed. I was rolling backwards for about a block completely unable to control any component of the car when the emergency break finally engaged. …”
NHTSA complaint #11474631, filed 2022-07“I was stopped at a traffic light for several minutes. I started to feel like we were moving and checked the brakes to make sure they were still fully engaged. When I realized that they were and that I was still rolling, I put the car into park. I did bump the semi in front of me. I’m not sure if the impact or putting the car in park that stopped me. I have had the car for 3 months and never had anything like that happen. We had the car towed to the dealer and called Chrysler to report the problem. An inspector spoke to me and then went to the dealer to inspect the car. …”
NHTSA complaint #11418844, filed 2021-05Related service bulletins
- 11029785Feb 25, 2026Fleet Campaign Parts Ordering Process (03D)
Brakes: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 18% |
| 2025 | 3 | 10% |
| 2024 | 5 | 11% |
| 2023 | 8 | 5% |
| 2022 | 11 | 5% |
| 2021 | 11 | 3% |
| 2020 | 5 | 3% |
| 2019 | 58 | 18% |
| 2018 | 31 | 3% |
| 2017 | 87 | 6% |
| 2008 | 6 | 6% |
| 2007 | 16 | 5% |
| 2006 | 38 | 5% |
| 2005 | 82 | 7% |
| 2004 | 18 | 2% |
Other parts of the 2021 Chrysler Pacifica
153 complaintsEngine
141 complaintsTransmission and drivetrain
120 complaintsFuel system
80 complaintsOther or unknown
56 complaintsBack-over prevention (rear camera)
28 complaintsVehicle speed control
23 complaintsSteering
17 complaintsForward collision avoidance
16 complaintsSeats
13 complaintsBody and structure
8 complaintsVisibility (wipers, defrost, mirrors)
6 complaints
← All problems reported for the 2021 Chrysler Pacifica
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology