2020 Chrysler Pacifica Brakes Problems
- Complaints
- 5about this part
- Share
- 3%of 173 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the brakes of the 2020 Chrysler Pacifica, 3% of the 173 complaints for this model year. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Faulty Brake Booster. Brakes hissed upon decompression. When braking the vehicle would skip or jump ahead, while breaking almost causing me to rear end the car in front of me. The brake pedal would act like an accordion moving up and down while fully decompressed. Felt like I am driving a vehicle with air brakes.”
NHTSA complaint #11462492, filed 2022-04“The van has experienced loss of braking twice during our 17,000 miles of ownership. During a braking sequence, the brakes essentially gave out and almost felt like the van lunged forward. Driver instinct was to push the pedal to the floor and after a second or so, the van braking recovered. I believe it to be an issue with the transition between regenerative braking and traditional braking. I have read forum posts with similar experienced, but have not received support of confirmation from Chrysler. …”
NHTSA complaint #11448037, filed 2022-01“Our car was fixed for a recall 5 months ago for engine failure on the highway because of an electrical issue. On Saturday morning driving on the highway, the car's dashboard gave a warning when we driving on the highway, 70 mph, and then immediately started breaking. This caused us to be slowing in the middle lane to 45 mph and cars swerving around us. We were very lucky to be able to maneuver around traffic and safely make it to the shoulder to catch our breath. This could of been a really bad accident involving 3-8 cars. …”
NHTSA complaint #11557658, filed 2023-11“My problem started about a year ago with the auto start/stop light coming on- said it needed serviced. They replaced my auxiliary battery. Mind you, my van was only about 2.5 years old at this point (bought it brand new). So then about a month ago, same warnings. Stop/start isn’t working. I get it inspected at the dealership, they say everything is fine. Well yesterday, my van stopped emergently in the middle of an intersection. The brake engaged, couldn’t use any pedals, steering or switch gears. I had to shut my vehicle off and restart. In the middle of a busy intersection at 4pm. …”
NHTSA complaint #11607355, filed 2024-08“Exiting I-75, vehicle initially slowed but then accelerated while braking. Result was a collision with vehicle on exit ramp. Vehicle is still at collision shop. There was no forward collision warning. Air bags did not deploy despite impact that resulted in radiator being punctured by hitch of pick-up truck.”
NHTSA complaint #11503498, filed 2023-01Related service bulletins
- 11029785Feb 25, 2026Fleet Campaign Parts Ordering Process (03D)
- 10247965Feb 28, 2023CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B Brake Pedal Position Sensor Circuit Performance, P1572…
- 10231735Jan 23, 2023Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 10230464Dec 16, 2022Brake booster
- 10229819Dec 16, 2022UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice…
- 10230473Nov 26, 2022Loss of Power Brake Assist XA7 Warranty Extension
- 10227712Oct 13, 2022Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed
Brakes: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 18% |
| 2025 | 3 | 10% |
| 2024 | 5 | 11% |
| 2023 | 8 | 5% |
| 2022 | 11 | 5% |
| 2021 | 11 | 3% |
| 2020 | 5 | 3% |
| 2019 | 58 | 18% |
| 2018 | 31 | 3% |
| 2017 | 87 | 6% |
| 2008 | 6 | 6% |
| 2007 | 16 | 5% |
| 2006 | 38 | 5% |
| 2005 | 82 | 7% |
| 2004 | 18 | 2% |
Other parts of the 2020 Chrysler Pacifica
66 complaintsEngine
53 complaintsTransmission and drivetrain
39 complaintsSteering
32 complaintsOther or unknown
19 complaintsFuel system
10 complaintsSeats
6 complaintsForward collision avoidance
5 complaintsVehicle speed control
5 complaintsVisibility (wipers, defrost, mirrors)
5 complaintsAir bags
4 complaintsSuspension
4 complaints
← All problems reported for the 2020 Chrysler Pacifica
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology