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BrakesPart report

2020 Chrysler Pacifica Brakes Problems

Complaints
5about this part
Share
3%of 173 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 5 complaints about the brakes of the 2020 Chrysler Pacifica, 3% of the 173 complaints for this model year. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Faulty Brake Booster. Brakes hissed upon decompression. When braking the vehicle would skip or jump ahead, while breaking almost causing me to rear end the car in front of me. The brake pedal would act like an accordion moving up and down while fully decompressed. Felt like I am driving a vehicle with air brakes.”

NHTSA complaint #11462492, filed 2022-04

“The van has experienced loss of braking twice during our 17,000 miles of ownership. During a braking sequence, the brakes essentially gave out and almost felt like the van lunged forward. Driver instinct was to push the pedal to the floor and after a second or so, the van braking recovered. I believe it to be an issue with the transition between regenerative braking and traditional braking. I have read forum posts with similar experienced, but have not received support of confirmation from Chrysler. …”

NHTSA complaint #11448037, filed 2022-01

“Our car was fixed for a recall 5 months ago for engine failure on the highway because of an electrical issue. On Saturday morning driving on the highway, the car's dashboard gave a warning when we driving on the highway, 70 mph, and then immediately started breaking. This caused us to be slowing in the middle lane to 45 mph and cars swerving around us. We were very lucky to be able to maneuver around traffic and safely make it to the shoulder to catch our breath. This could of been a really bad accident involving 3-8 cars. …”

NHTSA complaint #11557658, filed 2023-11

“My problem started about a year ago with the auto start/stop light coming on- said it needed serviced. They replaced my auxiliary battery. Mind you, my van was only about 2.5 years old at this point (bought it brand new). So then about a month ago, same warnings. Stop/start isn’t working. I get it inspected at the dealership, they say everything is fine. Well yesterday, my van stopped emergently in the middle of an intersection. The brake engaged, couldn’t use any pedals, steering or switch gears. I had to shut my vehicle off and restart. In the middle of a busy intersection at 4pm. …”

NHTSA complaint #11607355, filed 2024-08

“Exiting I-75, vehicle initially slowed but then accelerated while braking. Result was a collision with vehicle on exit ramp. Vehicle is still at collision shop. There was no forward collision warning. Air bags did not deploy despite impact that resulted in radiator being punctured by hitch of pick-up truck.”

NHTSA complaint #11503498, filed 2023-01

Related service bulletins

Brakes: other model years

YearComplaintsShare of year
2026218%
2025310%
2024511%
202385%
2022115%
2021113%
202053%
20195818%
2018313%
2017876%
200866%
2007165%
2006385%
2005827%
2004182%

Other parts of the 2020 Chrysler Pacifica

Electrical system
66 complaints
Engine
53 complaints
Transmission and drivetrain
39 complaints
Steering
32 complaints
Other or unknown
19 complaints
Fuel system
10 complaints
Seats
6 complaints
Forward collision avoidance
5 complaints
Vehicle speed control
5 complaints
Visibility (wipers, defrost, mirrors)
5 complaints
Air bags
4 complaints
Suspension
4 complaints

← All problems reported for the 2020 Chrysler Pacifica

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology