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Other or unknownPart report

2020 Chrysler Pacifica Other or unknown Problems

Complaints
19about this part
Share
11%of 173 total for the year
Median mileage
2,800miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 19 complaints about the other or unknown of the 2020 Chrysler Pacifica, 11% of the 173 complaints for this model year. Where a mileage was given, the median is 2,800 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“While approaching a stop sign and almost completely stopped the engine revved and caused the vehicle to enter the intersection before I could stop it. The engine returned to idle a few seconds later. Fortunately there was no other traffic at this time. The second time this problem occurred I was stopping at a red light and almost completely stopped when the engine revved. I had to apply considerable brake pressure to avoid rear ending the vehicle in front of me. I observed the tachometer read about 2500 RPM and it returned to idle after about five seconds. …”

NHTSA complaint #11351382, filed 2020-08, 2,800 miles

“I have a power problem and could not get my wheelchair ramp down. The manual said to push it manually. this would not work, and my wife and I were trapped in this vehicle where we could possibly burn to death. This is a Braun Ability modified vehicle.2 men tried to get it down and couldn't. We called the factory, and they said to pull a fuse at the battery. How can we do this if we are in wheelchairs and beside, we can't get the ramp down to get out.”

NHTSA complaint #11692034, filed 2025-10

“The vehicle will hard shift randomly. The engine light comes on sometimes and the engine losses speed and power while driveing down the highway. I can sometimes cut the vehicle off and make it home safely other times it will not let me drive the vehicle at all. We have taken to dealer and they say they cant diagnose if light isnt on. Most of the time when the light is on I cant make it to the dealer because the vehicle will not drive. It has been confirmed by the scanner froma independent service center.”

NHTSA complaint #11658224, filed 2025-05

“I own a 2020 Chrysler Pacifica limited. This happened on04/15/2023 when I was sitting at a traffic light, an alarm went off. The message came up that read “Auto/start stop not available”, “Hood latch open”, “parking brake went on automatically vehicle went from drive into Park on its own”, the emergency brake came on and a warning light came on. I had to turn off the car and restart it. The main and auxiliary battery was replaced on November 2022 .The similar issue also happened on 04/07/2023.”

NHTSA complaint #11517272, filed 2023-04

“During the afternoon on April 10, 2023, I was merging onto I-12 in Baptist, LA. I was traveling on the roadway for no more than 20 seconds when a loud explosion happened. I nearly crashed my car as I had no idea what had just happened other than glass was everywhere. So I pulled to the shoulder of the road only to find that my sunroof had exploded. The metal piece that is part of the sliding part was hanging on my rubber clearly showing it had not been properly secured. I had my 3 young children in the vehicle and again glass everywhere. …”

NHTSA complaint #11516434, filed 2023-04

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
2026327%
202527%
2024919%
20232214%
20222813%
20215615%
20201911%
20195216%
201811413%
201721914%
20081010%
2007216%
2006659%
2005877%
2004435%

Other parts of the 2020 Chrysler Pacifica

Electrical system
66 complaints
Engine
53 complaints
Transmission and drivetrain
39 complaints
Steering
32 complaints
Fuel system
10 complaints
Seats
6 complaints
Brakes
5 complaints
Forward collision avoidance
5 complaints
Vehicle speed control
5 complaints
Visibility (wipers, defrost, mirrors)
5 complaints
Air bags
4 complaints
Suspension
4 complaints

← All problems reported for the 2020 Chrysler Pacifica

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology