2020 Chrysler Pacifica Electrical system Problems
- Complaints
- 66about this part
- Share
- 38%of 173 total for the year
- Median mileage
- 52,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 66 complaints about the electrical system of the 2020 Chrysler Pacifica, 38% of the 173 complaints for this model year. Where a mileage was given, the median is 52,000 miles. 2 a fire, according to the filers. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving my kids to school I experienced my first loss of power on my vehicle, where an error message appeared in the instrument cluster stating shift to P to start with the P indicator on the shifter flashing. No check engine light was produced. I was on surface streets driving at 20mph, this could have been worse of I was on the freeway, especially with my kids in the vehicle.”
NHTSA complaint #11590319, filed 2024-05“While loading my van from the sliding door entrance on the passenger side, the door started closing. Instead of stopping when it hit me, it kept on closing, very hard and forecful. I had to put my full weight into it to stop it and it finally opened back up. Never had this happen before and it was quite concerning.”
NHTSA complaint #11548289, filed 2023-10“We've had issues with transmission since we purchased this vehicle in the brand new condition. The vehicle has a hard shifting problem and makes unusual noise. We've driven newer models of Pacifica that didn't have this problem. The issues are getting worse after numerous repairs made by Chrysler.”
NHTSA complaint #11515313, filed 2023-04“I came to a stop at a stop sign yet again & the emergency brake engaged & put the car in park & shut itself off. I’ve lost count of how many of these forms I’ve filled out & how many times it’s happened and NOTHING IS GETTING SOLVED!!”
NHTSA complaint #11631143, filed 2024-12“My car has had an electrical fire/smoke smell with no check engine or other warning lights on. No signs of overheating, etc. and now I=has been having. a hard up and down shift. Today while stopped at a light smoke was boiling out from underneath the hood.”
NHTSA complaint #11498427, filed 2022-12Related recalls
- 26V362000Jun 4, 2026Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when…Covers: Chrysler Pacifica 2020–2022
- 23V010000Jan 17, 2023Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short…Covers: Chrysler Pacifica 2017–2023
Related service bulletins
- 11038331Oct 2, 2026Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM - PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An…
- 11037346Sep 8, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11035068Jul 7, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11034388Jun 25, 2026Calibration Requirements For The Power Sliding Door Module (PSDM).
- 11034351Jun 19, 2026Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
- 11033975Jun 12, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11033957Jun 8, 2026Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11033896Jun 5, 2026Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- 11033895Jun 5, 2026Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
- 11033308May 29, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 4 | 36% |
| 2025 | 1 | 3% |
| 2024 | 15 | 32% |
| 2023 | 43 | 28% |
| 2022 | 63 | 29% |
| 2021 | 153 | 41% |
| 2020 | 66 | 38% |
| 2019 | 98 | 31% |
| 2018 | 290 | 33% |
| 2017 | 395 | 26% |
| 2008 | 24 | 24% |
| 2007 | 51 | 16% |
| 2006 | 57 | 8% |
| 2005 | 94 | 8% |
| 2004 | 109 | 12% |
Other parts of the 2020 Chrysler Pacifica
53 complaintsTransmission and drivetrain
39 complaintsSteering
32 complaintsOther or unknown
19 complaintsFuel system
10 complaintsSeats
6 complaintsBrakes
5 complaintsForward collision avoidance
5 complaintsVehicle speed control
5 complaintsVisibility (wipers, defrost, mirrors)
5 complaintsAir bags
4 complaintsSuspension
4 complaints
← All problems reported for the 2020 Chrysler Pacifica
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology