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EnginePart report

2020 Chrysler Pacifica Engine Problems

Complaints
53about this part
Share
31%of 173 total for the year
Median mileage
19,600miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 53 complaints about the engine of the 2020 Chrysler Pacifica, 31% of the 173 complaints for this model year. Where a mileage was given, the median is 19,600 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Went for 1st ever oil change, technicians noticed coolant reservoir was empty (should never be) and there was leaked coolant all over the engine and bottom of cars protection pads (bad issue). Told me (get it to the dealer immediately), which I did, taking it to phillips Chrysler of ocala. In order for my engine not to blow up. I have been driving this for 7000 miles since I purchased it with zero miles. …”

NHTSA complaint #11389733, filed 2021-01, 7,200 miles

“Engine has shut off on its own 3 separate occasions since purchasing this vehicle 4 months ago. First occasion I was coming to a stop at a traffic light and the engine shut off. Second time I was starting up from a traffic light and the engine shut off. Third time I was driving approximately 35 MPH and the engine shut off. All instances were on a city street. I had to press the start/stop button. Then press it again while pressing the brake to turn the car back on after putting the vehicle back in park. This issue is widely described on older years of the Chrysler Pacifica.”

NHTSA complaint #11403233, filed 2021-03, 3,000 miles

“We've had issues with transmission since we purchased this vehicle in the brand new condition. The vehicle has a hard shifting problem and makes unusual noise. We've driven newer models of Pacifica that didn't have this problem. The issues are getting worse after numerous repairs made by Chrysler.”

NHTSA complaint #11515313, filed 2023-04

“My car has had an electrical fire/smoke smell with no check engine or other warning lights on. No signs of overheating, etc. and now I=has been having. a hard up and down shift. Today while stopped at a light smoke was boiling out from underneath the hood.”

NHTSA complaint #11498427, filed 2022-12

“The vehicle will hard shift randomly. The engine light comes on sometimes and the engine losses speed and power while driveing down the highway. I can sometimes cut the vehicle off and make it home safely other times it will not let me drive the vehicle at all. We have taken to dealer and they say they cant diagnose if light isnt on. Most of the time when the light is on I cant make it to the dealer because the vehicle will not drive. It has been confirmed by the scanner froma independent service center.”

NHTSA complaint #11658224, filed 2025-05

Related service bulletins

Engine: other model years

YearComplaintsShare of year
2026327%
2025517%
2024919%
20234730%
20226831%
202114137%
20205331%
20198427%
201837843%
201752534%
20082121%
20077623%
200614620%
200522418%
200414116%

Other parts of the 2020 Chrysler Pacifica

Electrical system
66 complaints
Transmission and drivetrain
39 complaints
Steering
32 complaints
Other or unknown
19 complaints
Fuel system
10 complaints
Seats
6 complaints
Brakes
5 complaints
Forward collision avoidance
5 complaints
Vehicle speed control
5 complaints
Visibility (wipers, defrost, mirrors)
5 complaints
Air bags
4 complaints
Suspension
4 complaints

← All problems reported for the 2020 Chrysler Pacifica

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology