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Transmission and drivetrainPart report

2020 Chrysler Pacifica Transmission and drivetrain Problems

Complaints
39about this part
Share
23%of 173 total for the year
Median mileage
35,000miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 39 complaints about the transmission and drivetrain of the 2020 Chrysler Pacifica, 23% of the 173 complaints for this model year. Where a mileage was given, the median is 35,000 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Went for 1st ever oil change, technicians noticed coolant reservoir was empty (should never be) and there was leaked coolant all over the engine and bottom of cars protection pads (bad issue). Told me (get it to the dealer immediately), which I did, taking it to phillips Chrysler of ocala. In order for my engine not to blow up. I have been driving this for 7000 miles since I purchased it with zero miles. …”

NHTSA complaint #11389733, filed 2021-01, 7,200 miles

“On October 7, 2024, my vehicle was serviced at Coastal Chrysler Dodge Jeep Ram for a front-end rubbing/scrubbing noise that increased with speed. The dealer diagnosed both front hub assemblies as failed and replaced both front hub assemblies. I was charged a total of $2184.41 for the repairs, including parts and labor. In less than two years, I again experienced significant front-end noise and safety concerns. …”

NHTSA complaint #11739575, filed 2026-05

“I came to a stop at a stop sign yet again & the emergency brake engaged & put the car in park & shut itself off. I’ve lost count of how many of these forms I’ve filled out & how many times it’s happened and NOTHING IS GETTING SOLVED!!”

NHTSA complaint #11631143, filed 2024-12

“While driving at highway speeds a warning flashed on the dashboard Stop Safely Vehicle Will Shut Off Soon . I was able to coast to safe stop off the highway and drive slowly on battery powered acceleration for a few miles until the vehicle completely died. The gas engine did not engage during this period. I shut the engine off with emergency lights on while on a two lane road. After restarting the engine, I drove for about 30 seconds before it completely failed again, and pulled off in a residential area. …”

NHTSA complaint #11524349, filed 2023-05

“My van once again gave the stop safely, vehicle will shut off soon & stopped right in the middle of the intersection. I’ve lost count on how many times this has happened!!”

NHTSA complaint #11621435, filed 2024-10

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
2026218%
2025310%
20241328%
20234227%
20227333%
202112032%
20203923%
20197423%
201815818%
201747331%
20081414%
20078827%
200610915%
200513010%
20049611%

Other parts of the 2020 Chrysler Pacifica

Electrical system
66 complaintsEngine
53 complaintsSteering
32 complaintsOther or unknown
19 complaintsFuel system
10 complaintsSeats
6 complaintsBrakes
5 complaintsForward collision avoidance
5 complaintsVehicle speed control
5 complaintsVisibility (wipers, defrost, mirrors)
5 complaintsAir bags
4 complaintsSuspension
4 complaints

← All problems reported for the 2020 Chrysler Pacifica

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology