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Transmission and drivetrainPart report

2019 Chrysler Pacifica Transmission and drivetrain Problems

Complaints
74about this part
Share
23%of 317 total for the year
Median mileage
16,350miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 74 complaints about the transmission and drivetrain of the 2019 Chrysler Pacifica, 23% of the 317 complaints for this model year. Where a mileage was given, the median is 16,350 miles. 2 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Could not start Chrysler Pacifica for one hour friday morning. Finally starting, the engine shut down while moving at low speed approaching a light (at time thought it was the gas saving feature) and was very difficult to start. Drove it to dealer monday, after a very difficult start for a fix yesterday. Dealer could not duplicate problem so I drove home, parked, and today it would not start. I had to have it towed back to dealer. Concerned engine could shut down at speed locking controls. As cause is unknown, I believe this is a safety issue for Chrysler and a heads-up to the NHTSA. …”

NHTSA complaint #11142473, filed 2018-10, 150 miles

“While my wife was sitting in the car with the car running in park the car began to go in reverse and it started to accelerate and brakes didnt work and car crashed into a fence and shed. Multiple witnesses confirmed her account as she had window down and was screaming with her hands in the air. Once car came to a stop it was confirmed that car was in park. Very scary.”

NHTSA complaint #11205386, filed 2019-05, 1,851 miles

“Transmission will only go into 9th gear and engage at speeds up to 61 MPH, if it downshifts to go up a hill it will never ever go back into 9th gear again unless you slow down to 61 MPH then slowly accelerate to get it to stay in 9th top gear? I took it to Chrysler dealer and they said well you might never see 9th gear that's how they run. This is not acceptable, chrsyler needs a update to its programming for better shifts...”

NHTSA complaint #11331178, filed 2020-06, 26,000 miles

“Vehicle hesitates from gears 1-4 jerking through each gear. Have had valve body replaced not fixed. Have been to dealer 7 times and was told this is the way it is. Purchased the vehicle new and was reported immediately no offer of money back.”

NHTSA complaint #11184496, filed 2019-03, 100 miles

“The vehicle jerks (hesitates) while accelerating from a start to about 37 MPH. Suspect gears 1-4. Have been to dealership 7 times since I purchased the new vehicle. Have had valve body replaced, adaptations reset, even the radio was replaced already. Vehicle now has 1000 miles on it and still has issues. The dealership service has tried everything they can aside from replacing the transmission. The zf 9 transmission is the problem and Chrysler (FCA) has refused to fix the problem as they continue to get many many complaints.”

NHTSA complaint #11182632, filed 2019-02, 75 miles

Related service bulletins

Transmission and drivetrain: other model years

YearComplaintsShare of year
2026218%
2025310%
20241328%
20234227%
20227333%
202112032%
20203923%
20197423%
201815818%
201747331%
20081414%
20078827%
200610915%
200513010%
20049611%

Other parts of the 2019 Chrysler Pacifica

Electrical system
98 complaintsEngine
84 complaintsBrakes
58 complaintsOther or unknown
52 complaintsSteering
44 complaintsForward collision avoidance
10 complaintsFuel system
10 complaintsBody and structure
10 complaintsVehicle speed control
10 complaintsBack-over prevention (rear camera)
9 complaintsSuspension
5 complaintsLane departure
4 complaints

← All problems reported for the 2019 Chrysler Pacifica

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology