2019 Chrysler Pacifica Electrical system Problems
- Complaints
- 98about this part
- Share
- 31%of 316 total for the year
- Median mileage
- 18,179miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 98 complaints about the electrical system of the 2019 Chrysler Pacifica, 31% of the 316 complaints for this model year. Where a mileage was given, the median is 18,179 miles. 2 of these say a crash was involved and 3 a fire, according to the filers. 3 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My wife was driving home and the car was shuddering and intermittently accelerating. She got back to the house and smelt a burnt rubber smell. When in my driveway the vehicle had a hard time turning over and the engine would knock and shut off while still in park. It had to be towed to the dealership for further evaluation”
NHTSA complaint #11256488, filed 2019-09, 3,300 miles“This van was purchased by a dealer with approximately 23,000 miles. It was sold to a retail customer and the following day it caught on fire in the customers garage. We had it towed to a Chrysler dealership and Chrysler said they would not accept any responsibility for fire, even though the vehicle is clearly under bumper to bumper warranty. After leaving it there while trying to get Chrysler to fix it we finally sent a tow truck to pick it up. The tow truck driver got in the vehicle to put it in neutral and it caught on fire again. …”
NHTSA complaint #11365427, filed 2020-10, 23,400 miles“I have been driving a new Pacifica for over a week now and I know the electronic start/stop system is junk overall. On a few occasions, it seems the engine re-engages with a shudder and has delayed us from getting onto a road which is a safety problem with traffic behind me or getting into traffic flow. This feature should have an ability to be permanently disabled by the owner if unwanted instead of having to press a button each time the car starts. We press the button every time, but the fact we have to press this every time we start the Pacifica is irritating. …”
NHTSA complaint #11218873, filed 2019-06, 475 miles“Car subject to recall for malfunctioning rear camera (ve-2 is code) during repair, touchscreen rendered inoperable. Now, camera doesn't work at all, most controls require use of touch screen which no longer works. Car had no issue before recall, no no backup camera and repairs are expected to take at least 6 weeks due to claimed lack of parts.”
NHTSA complaint #11397111, filed 2021-02, 14,194 miles“2019 Chrysler Pacifica hybrid minivan failed to start in cold weather (below 24f) 5 times to date. Dealership replaced the 12v battery saying the issue has been fixed. But again in a cold day when weather was 19f, the minivan did not start and showed many errors on screen. The minivan is at the dealership for the second time. Looks like this is a common problem across multiple customers, Pacifica forums has folks complaining about the same issue.”
NHTSA complaint #11288778, filed 2019-12, 7,920 milesRelated recalls
- 23V010000Jan 17, 2023Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short…Covers: Chrysler Pacifica 2017–2023
- 19V348000May 9, 2019Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result…Covers: Chrysler Pacifica 2017–2019
- 18V524000Aug 9, 2018Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger…Covers: Chrysler Pacifica 2017–2019, Jeep Wrangler 2017–2018, Dodge Grand Caravan 2017–2018 +14 more
Related service bulletins
- 11038331Oct 2, 2026Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM - PRNDL Flashing. And The Vehicle Will Not Shift Into Gear. The Wipers May Be On, With An…
- 11037346Sep 8, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11035068Jul 7, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11034388Jun 25, 2026Calibration Requirements For The Power Sliding Door Module (PSDM).
- 11034351Jun 19, 2026Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
- 11033975Jun 12, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 11033957Jun 8, 2026Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
- 11033896Jun 5, 2026Passive Entry Exterior Door Handle Inoperative When Touched To Lock And Or Unlock.
- 11033895Jun 5, 2026Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed.
- 11033308May 29, 2026Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 4 | 36% |
| 2025 | 1 | 3% |
| 2024 | 15 | 32% |
| 2023 | 43 | 28% |
| 2022 | 63 | 29% |
| 2021 | 153 | 41% |
| 2020 | 66 | 38% |
| 2019 | 98 | 31% |
| 2018 | 290 | 33% |
| 2017 | 395 | 26% |
| 2008 | 24 | 24% |
| 2007 | 51 | 16% |
| 2006 | 57 | 8% |
| 2005 | 94 | 8% |
| 2004 | 109 | 12% |
Other parts of the 2019 Chrysler Pacifica
84 complaintsTransmission and drivetrain
74 complaintsBrakes
58 complaintsOther or unknown
51 complaintsSteering
43 complaintsForward collision avoidance
10 complaintsFuel system
10 complaintsBody and structure
10 complaintsVehicle speed control
10 complaintsBack-over prevention (rear camera)
9 complaintsSuspension
5 complaintsLane departure
4 complaints
← All problems reported for the 2019 Chrysler Pacifica
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology