2004 Chrysler Pacifica Electrical system Problems
- Complaints
- 109about this part
- Share
- 12%of 896 total for the year
- Median mileage
- 82,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 109 complaints about the electrical system of the 2004 Chrysler Pacifica, 12% of the 896 complaints for this model year. Where a mileage was given, the median is 82,000 miles. 2 of these say a crash was involved and 10 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was going down the freeway when my battery light came on out of nowhere and then a smell of burnt rubber started coming through the car I pulled over and shut the engine off popped the hood and found a fire on my alternator . I was able to put the fire out but my children were in the car I am afraid to drive it.”
NHTSA complaint #10714565, filed 2015-05, 134,444 miles“I was driving and my children smelled smoke. I pulled over and opened the hood and saw a fire. A stranger stopped and tried putting it out with a fire extinguisher but it caught on so quickly that there was no chance. I suffered a complete loss since the entire car was engulfed in flames.”
NHTSA complaint #10861252, filed 2016-04, 224,000 miles“Starting in 2011 my Pacifica's electrical systems seem to be shutting down. First I lost the ability to open windows or use power locks on the passenger side. Next I lost the cruise control function. Now my check engine light appears intermittently. Most recently the air bag light and alarm comes on but only intermittently.”
NHTSA complaint #10460877, filed 2012-06, 120,000 miles“I drove to my friends house, and 15 minutes later my car was engulfed in flames! The fire chief said it was an electrical problem that started the fire. My car was not running, and I was not in it.”
NHTSA complaint #10945487, filed 2017-01, 200,000 miles“My vehicle, while in motion on a city street, became uncontrollable. This happened when I accidentally hit the key in the ignition and it turned it to the off position. I suddenly lost control of the steering, brakes and nearly my mind! Luckily I was able to get the car into neutral and roll to a stop. I feel lucky to have gotten out of the situation with my life! If I had been on a busier street, going at a faster speed, I am certain the situation would have lead to dire consequences.”
NHTSA complaint #10871829, filed 2016-06, 170,000 milesRelated service bulletins
- 10230298Jul 9, 2022Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)
- 10223762Jul 9, 2022Security Module Lock Out After Entering the PIN to Unlock The Wireless Control Module (WCM)
- 10229256Jul 22, 2020KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other…
- 10221686Jul 22, 2020KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other…
- 10175735Apr 22, 2020Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and…
- 10130081Aug 23, 2016Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31…
- 10129044Aug 17, 20161NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect…
- 10129043Aug 17, 2016Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of…
- 10129041Aug 12, 2016P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part…
- 10217728Jul 30, 2014Generic Powertrain Control Module (PCM) Procedure This bulletin involves programming a generic PCM with software.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 4 | 36% |
| 2025 | 1 | 3% |
| 2024 | 15 | 32% |
| 2023 | 43 | 28% |
| 2022 | 63 | 29% |
| 2021 | 153 | 41% |
| 2020 | 66 | 38% |
| 2019 | 98 | 31% |
| 2018 | 290 | 33% |
| 2017 | 395 | 26% |
| 2008 | 24 | 24% |
| 2007 | 51 | 16% |
| 2006 | 57 | 8% |
| 2005 | 94 | 8% |
| 2004 | 109 | 12% |
Other parts of the 2004 Chrysler Pacifica
323 complaintsEngine
141 complaintsSuspension
125 complaintsEngine cooling
117 complaintsTransmission and drivetrain
96 complaintsFuel system
92 complaintsSteering
50 complaintsOther or unknown
43 complaintsVehicle speed control
33 complaintsVisibility (wipers, defrost, mirrors)
31 complaintsAir bags
25 complaintsSeats
24 complaints
← All problems reported for the 2004 Chrysler Pacifica
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology