2004 Chrysler Pacifica Body and structure Problems
- Complaints
- 323about this part
- Share
- 36%of 896 total for the year
- Median mileage
- 109,740miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 323 complaints about the body and structure of the 2004 Chrysler Pacifica, 36% of the 896 complaints for this model year. Where a mileage was given, the median is 109,740 miles. 3 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The sub-frame has rusted through, my mechanic is concerned about the possibility of the engine falling out if not addressed. It seems to be a common problem with the Pacifica model but I did not find out about it until I took it to my mechanic to find out why the car would bounce while driving down the road. It is especially noticeable when the car is shifting. He was shocked at the amount of rust he found underneath.”
NHTSA complaint #11189836, filed 2019-03, 199,000 miles“Upon taking a the vehicle to a mechanic, I was informed the subframe which supports the engine is rusting to the point it will not hold the engine causing catastrophic failure. I have become aware Chrysler is aware of the future failure and will not fix it.”
NHTSA complaint #11350021, filed 2020-08, 75,000 miles“My 2004 Pacifica was recently in for oil change when mechanic said the engine sub frame is starting to rust out and this will not pass inspection. I was told to go to junk yard to find sub frame and someone will need to install it. I have seen a lot of complaints about Pacifica sub frame rust and even a class action suit filled in ohio in jan 2015. Will chryslyer cover this issue?”
NHTSA complaint #10706177, filed 2015-04, 129,000 miles“When taking the car for an oil change, I learned the engine cradle had rusted through and cracked. After researching the issue, I discovered this is a known issue for this car. I contacted Chrysler, who claimed that the car was made 7 days too early to participate in any sort of covered repair. This is ridiculous, as my vehicle clear suffers from the same issue.”
NHTSA complaint #10505348, filed 2013-04, 125,000 miles“I took my car in for an oil change and the mechanic informed me that the main sub frame was rusted and my car would not pass inspection without this being repaired. I see there is a major problem that Chrysler will not address. I need help”
NHTSA complaint #11097930, filed 2018-05, 210,000 milesRelated service bulletins
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- 10220101Nov 20, 2019Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Nov 20, 2019Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage…
- 10220097Nov 20, 2019Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10169249Nov 20, 2019Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169245Nov 20, 2019Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10219706Mar 5, 2016Magnesium Inner Liftgate Repair And Appearance Characteristics
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- 10140239Mar 5, 2016Magnesium Inner Liftgate Repair And Appearance Characteristics This bulletin involves discussing magnesium inner liftgate repair warnings and appearance characteristics.
- 10216454Mar 20, 201382212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 2 | 7% |
| 2024 | 2 | 4% |
| 2023 | 1 | 1% |
| 2022 | 3 | 1% |
| 2021 | 8 | 2% |
| 2020 | 3 | 2% |
| 2019 | 10 | 3% |
| 2018 | 19 | 2% |
| 2017 | 62 | 4% |
| 2008 | 14 | 14% |
| 2007 | 20 | 6% |
| 2006 | 198 | 27% |
| 2005 | 413 | 33% |
| 2004 | 323 | 36% |
Other parts of the 2004 Chrysler Pacifica
141 complaintsSuspension
125 complaintsEngine cooling
117 complaintsElectrical system
109 complaintsTransmission and drivetrain
96 complaintsFuel system
92 complaintsSteering
50 complaintsOther or unknown
43 complaintsVehicle speed control
33 complaintsVisibility (wipers, defrost, mirrors)
31 complaintsAir bags
25 complaintsSeats
24 complaints
← All problems reported for the 2004 Chrysler Pacifica
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology