2004 Chrysler Pacifica Steering Problems
- Complaints
- 50about this part
- Share
- 6%of 896 total for the year
- Median mileage
- 73,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 50 complaints about the steering of the 2004 Chrysler Pacifica, 6% of the 896 complaints for this model year. Where a mileage was given, the median is 73,000 miles. 3 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The front chassis cross member has rotted out. My 2004 Pacifica has been parked in my driveway over 5 years because the corrosion is so bad I'm afraid to drive it. I've been waiting for a recall to fix this obvious factory defect. The rotted front cross member was pointed out to me during a state inspection in june of 2012”
NHTSA complaint #11124438, filed 2018-09, 75,000 miles“I have a 2004 Pacifica touring edition...passenger side lower control, hub, sway bar rotted out. Went to pick up parts and every car I came across had the same issue in the same place. How can five different cars driven by five different people have the same problem.....two words...crappy materials. Chrysler should proceed with a recall on the lower passenger side control arm for these vehicles, they are rolling death traps.”
NHTSA complaint #10783243, filed 2015-10, 173,000 miles“My steering wheel started to jerk to the right when accelerating and it was hard to keep the car on the road. It felt like the front wheels were going to fall off. I took the car to the shop and they informed me that the sub structure cradle was rusted through and had failed. This also took out the transmission mount and idler arm. Had I been going any faster when this failed it may have caused the car to swerve into on coming traffic.”
NHTSA complaint #10664456, filed 2014-12, 140,000 miles“I bought this 2004 Pacifica from a dealer about a month ago. Took it to the shop to get my shocks looked at and they told me they wouldn't do any work on it because the sub frame was rotted so badly they advised me not to drive or put any money into the vehicle because it is a safety issue. Also there is clicking coming from the steering wheel when you turn left or right. And also a week after I purchased the vehicle the blower motor resister is bad.”
NHTSA complaint #10523284, filed 2013-07, 82,000 miles“I purchased this vehicle used with very low mileage. It is in great condition until I started hearing a noise in the front end. I took into the garage to have new tires and brakes put on it. When the mechanic put it on the rack, he said that the frame was rusted through. So, instead of new tires and brakes I now need a new frame. I am just thankful that I was not driving while this happen. I was wondering if this problem as affected other owners also.”
NHTSA complaint #10478522, filed 2012-10, 80,000 milesRelated service bulletins
- 10017651Nov 2, 2005Revised power steering system bleeding procedures.
- 10012256Jan 26, 2005The steering wheel tilt mechanism is inoperative.
- 10011958Nov 29, 2004Power steering fluid contamination.
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 2 | 4% |
| 2023 | 11 | 7% |
| 2022 | 12 | 6% |
| 2021 | 17 | 5% |
| 2020 | 32 | 19% |
| 2019 | 43 | 14% |
| 2018 | 185 | 21% |
| 2017 | 289 | 19% |
| 2008 | 10 | 10% |
| 2007 | 40 | 12% |
| 2006 | 36 | 5% |
| 2005 | 54 | 4% |
| 2004 | 50 | 6% |
Other parts of the 2004 Chrysler Pacifica
323 complaintsEngine
141 complaintsSuspension
125 complaintsEngine cooling
117 complaintsElectrical system
109 complaintsTransmission and drivetrain
96 complaintsFuel system
92 complaintsOther or unknown
43 complaintsVehicle speed control
33 complaintsVisibility (wipers, defrost, mirrors)
31 complaintsAir bags
25 complaintsSeats
24 complaints
← All problems reported for the 2004 Chrysler Pacifica
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology