2023 Chrysler Pacifica Steering Problems
- Complaints
- 11about this part
- Share
- 7%of 155 total for the year
- Median mileage
- 2,500miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 11 complaints about the steering of the 2023 Chrysler Pacifica, 7% of the 155 complaints for this model year. Where a mileage was given, the median is 2,500 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving with my young family my vehicles engine shut off and all steering was lost going appx. 50mph. As the the vehicle shut off, a warning popped up and said “stop safely, vehicle will shut off soon.” This was very dangerous and could have caused a life treating injury.”
NHTSA complaint #11604724, filed 2024-07“I was slowing down to turn left and felt a stutter, like when antilock brakes activate. Then a red triangle appeared on the display on the dash that said something like pull over safely vehicle will turn off soon. I came to a stop to wait for oncoming traffic. When I hit the gas again it had barely any power and the power steering had disengaged. I was able to get through the left turn at about 3-5 mph. Shortly after I was out of the intersection (maybe 100 feet) the accelerator stopped giving any power. …”
NHTSA complaint #11738257, filed 2026-05“While driving at approximately 65 mph on I-35 in moderate traffic, the vehicle experienced a sudden and complete loss of motive power. I was positioned in the far-right lane at the time of the incident. A notification message appeared on the dashboard screen (likely the Stop Safely or Service Hybrid System warning); however, there was no accompanying audible warning tone to alert me to the severity of the issue before power was lost. The failure rendered the vehicle unable to accelerate, creating a severe safety hazard. …”
NHTSA complaint #11708861, filed 2026-01“The front driver's side tire on my 2023 Chrysler Pacifica (77600 miles as of 12/1/25) has started making a loud rumbling sound regardless of my speed. This is happening when I turn the wheel from left to right and occurring every time I am driving. There are no warning lights on the dashboard. I had a mechanic evaluate the tire while on racks in the air and was shown the tire visibly rapidly bouncing and vibrating as the wheel was turned left to right. I am terrified to drive my van alone or with my family as the rumbling sound is heard loudly and consistently inside the van. …”
NHTSA complaint #11702318, filed 2025-12“The contact owns a 2023 BraunAbility Chrysler Pacifica. The contact stated that while driving at various speeds and using the power chair with hand controls, the drivability was terrible. While driving at various speeds, it was difficult to stay in the intended lane. The Lane Sensing feature was loose and failed to the vehicle failed to steer correctly. While driving at various speeds, the steering wheel was stiff. While making turns, the vehicle rocked. The driver turned the feature off. …”
NHTSA complaint #11572324, filed 2024-02, 2,500 milesRelated service bulletins
- 11024323Oct 9, 2025Module - steering control & column
- 11003786Jul 2, 2024MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 2 | 4% |
| 2023 | 11 | 7% |
| 2022 | 12 | 6% |
| 2021 | 17 | 5% |
| 2020 | 32 | 19% |
| 2019 | 44 | 14% |
| 2018 | 185 | 21% |
| 2017 | 289 | 19% |
| 2008 | 10 | 10% |
| 2007 | 40 | 12% |
| 2006 | 36 | 5% |
| 2005 | 54 | 4% |
| 2004 | 50 | 6% |
Other parts of the 2023 Chrysler Pacifica
47 complaintsElectrical system
43 complaintsTransmission and drivetrain
42 complaintsAir bags
35 complaintsOther or unknown
22 complaintsFuel system
16 complaintsBrakes
8 complaintsVehicle speed control
7 complaintsBack-over prevention (rear camera)
5 complaintsForward collision avoidance
4 complaintsLane departure
4 complaintsSeats
4 complaints
← All problems reported for the 2023 Chrysler Pacifica
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology