2023 Chrysler Pacifica Seats Problems
- Complaints
- 4about this part
- Share
- 3%of 155 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 4 complaints about the seats of the 2023 Chrysler Pacifica, 3% of the 155 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Seat back falls to complete recline position and base slides forward and back. I googled it and found this has been happening since 2017 it is a safety issue. My Granddaughter was riding in the seat and it collapsed backwards. I don’t think there are a lot of these seats out there because it only on limited cars.”
NHTSA complaint #11743293, filed 2026-06“Second row passenger seat headrest does not lock into place. After folding the seat down to put in car seats in the third row, the headrest will not lock. This would cause severe trauma if one of our many children were to be seated in the seat during a crash. The issue has not yet been evaluated at a service center, but I intend to contact them and see if the headrest can be replaced through warranty.”
NHTSA complaint #11663305, filed 2025-05“Center row seat back unexpectedly fell back and seat would slide back and forth. It is dangerous because the seatbelt is attached to the seat. I have a 2018 Ford Expedition expedition and you have a recall on the chrome trim on the center console. I think the seat problem is a lot more serious than that. If you search the Internet, there are a lot of people that have the same problem. Don’t understand why Chrysler doesn’t have a recall on it.”
NHTSA complaint #11754117, filed 2026-08“With driver seated in the driver's seat, a child entered the vehicle and pressed the Stow 'n Go Assist button, instead of the door close button. From the Stellantis website: There is a button on the B-pillar that allows for easier operation of the Stow ‘n Go feature. By pushing the Stow ‘n Go Assist feature, the front seat will move forward automatically to allow the second-row seat to be stowed. Pressing the button again moves the front seat back to its starting position The driver's seat, while occupied, still moved forward, pinning the driver between the seat and the steering wheel. …”
NHTSA complaint #11531529, filed 2023-07Related service bulletins
- 11034922Jun 29, 20261st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.
- 11019763Jun 13, 20251st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.
- 11017072Apr 15, 2025"3rd row headrest If you have customer with issue involving the 3rd row headrest not staying up. It has been determined that the issue is with the trim carpet the headrest strap…
- 11004838Jul 10, 20242 nd Row Seat Does Not Fold Using Easy Entry Handle.
- 11000798May 14, 2024"3rd row headrest There is a GIMs (NCAENGCHR24005807) for an issue involving the 3rd row headrest not staying up. It has been determined that the issue is with the trim carpet…
- 11001200May 11, 2024"3rd Row Seat Headrest Will Not Stay Up On 60% Seat."
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 9% |
| 2025 | 1 | 3% |
| 2024 | 1 | 2% |
| 2023 | 4 | 3% |
| 2022 | 17 | 8% |
| 2021 | 13 | 3% |
| 2020 | 6 | 3% |
| 2019 | 3 | 1% |
| 2018 | 10 | 1% |
| 2017 | 9 | 1% |
| 2008 | 3 | 3% |
| 2007 | 2 | 1% |
| 2006 | 7 | 1% |
| 2005 | 9 | 1% |
| 2004 | 24 | 3% |
Other parts of the 2023 Chrysler Pacifica
47 complaintsElectrical system
43 complaintsTransmission and drivetrain
42 complaintsAir bags
35 complaintsOther or unknown
22 complaintsFuel system
16 complaintsSteering
11 complaintsBrakes
8 complaintsVehicle speed control
7 complaintsBack-over prevention (rear camera)
5 complaintsForward collision avoidance
4 complaintsLane departure
4 complaints
← All problems reported for the 2023 Chrysler Pacifica
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology