2018 Chrysler Pacifica Seats Problems
- Complaints
- 10about this part
- Share
- 1%of 889 total for the year
- Median mileage
- 20,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 10 complaints about the seats of the 2018 Chrysler Pacifica, 1% of the 889 complaints for this model year. Where a mileage was given, the median is 20,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The engine start/stop feature of this van is faulty and Chrysler knows it. Because they do not have a fix for this issue they cannot place a recall. This issue is not limited to my personal van. Our particular vehicle has less than 13,000 miles and has been in the service department 5 times. 3 for the same issue. We have stalled out in intersections 4 times. One time we (wife and children) were almost struck by a truck. This is a serious safety issue. Again Chrysler is aware and only offered an extended service agreement.”
NHTSA complaint #11184606, filed 2019-03, 12,000 miles“We had the seat fail on one of our middle row seats. It lines up with a dealer service, and we believe the dealer probably broke it while performing other work, but we don't have before/after videos or anything like that to prove it. The issue is that there is a plastic piece that breaks, which means that the seatback no longer locks. …”
NHTSA complaint #11696110, filed 2025-10“The back seat stow and go on passenger side closes randomly on while child is sitting in the seat. We are using a booster seat, so when it hits the booster seat it can't close any farther on the child. I had it looked at by a mechanic which said it would cost $1500 to repair. We have had to pull over and luckily have been able to get it to reverse. The seat also will try to stow when I open the side door on the passenger side. This is a huge safety concern to me as death can and has occurred in the past months.”
NHTSA complaint #11730766, filed 2026-04“I am writing to formally report ongoing and unresolved electrical issues with my 2018 Chrysler Pacifica. Despite replacing both the main and auxiliary batteries, several components continue to fail, including: •The third-row power seats, which do not function at all or operate intermittently, rendering them impossible to stow or adjust. There is no manual override, which is a serious design flaw for families. •The rear liftgate, which starts to open and then immediately closes without completing its cycle. …”
NHTSA complaint #11671209, filed 2025-07“Rear seat anchor broke out of floor board when a child sat in the seat. This is a major anchor point for the seat system. If there had been any sort of accident, the seat and occupant could have easily broken free from the vehicle. I took the vehicle to my local dealer, who took pictures and sent information to their area manager. The recommended repair was to take it to body shop and that they wouldn’t be responsible for the repairs. This is clearly a manufacturing defect that the weld on the anchor did not penetrate into the floor board. …”
NHTSA complaint #11500862, filed 2023-01Related service bulletins
- 11019763Jun 13, 20251st Row Armrest Not Holding Position, Being Broken, Being Too Low, Or Touching The Console.
- 11004838Jul 10, 20242 nd Row Seat Does Not Fold Using Easy Entry Handle.
- 11001200May 11, 2024"3rd Row Seat Headrest Will Not Stay Up On 60% Seat."
- 10234407Feb 2, 2023The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually
- 10227969Apr 20, 2022Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended…
- 10227986Apr 2, 2022The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 9% |
| 2025 | 1 | 3% |
| 2024 | 1 | 2% |
| 2023 | 4 | 3% |
| 2022 | 17 | 8% |
| 2021 | 13 | 3% |
| 2020 | 6 | 3% |
| 2019 | 3 | 1% |
| 2018 | 10 | 1% |
| 2017 | 9 | 1% |
| 2008 | 3 | 3% |
| 2007 | 2 | 1% |
| 2006 | 7 | 1% |
| 2005 | 9 | 1% |
| 2004 | 24 | 3% |
Other parts of the 2018 Chrysler Pacifica
378 complaintsElectrical system
290 complaintsSteering
185 complaintsTransmission and drivetrain
157 complaintsOther or unknown
114 complaintsFuel system
48 complaintsElectronic stability control
37 complaintsVehicle speed control
35 complaintsBrakes
31 complaintsSuspension
20 complaintsBody and structure
19 complaintsForward collision avoidance
15 complaints
← All problems reported for the 2018 Chrysler Pacifica
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology